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UPS Factory Warranty Information

Verify the Warranty status of your UPS

Enter your Serial number (not the UPS Model number) below to search for Limited Standard Factory or purchased Extended Warranty

Please enter a valid serial number. Serial numbers are 12 characters in length.

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1 Result

Warranty Start Date:

Warranty End Date:

Purchased Extended Warranty Start Date:

Purchased Extended Warranty End Date:

We’re sorry, we don’t have detailed information available on this tool, please ensure you have entered the serial number in the correct format.
We are sorry, we don’t have detailed information for this serial number. Please check the serial number accuracy, or please register your product here and check back in 7 days to see your product’s warranty dates.
We're sorry, we don't have detailed information on your serial number. To provide you with assistance, we kindly request that you reach out to our Support Agents via Chat. Please have a proof of purchase readily available.

How to find your serial number

The serial number is not on front of the unit but can be found on a sticker on either the bottom or rear of the product. The location of the label as well as letter and number sequences will vary by model and product type.

APC Serial Number

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Terms and Conditions

The details of any limited factory warranty and/or purchased extended warranty which are displayed on the next page are in addition to, and not in place of, any statutory rights that you as a consumer may have under applicable consumer or other laws, including the statutory warranty rights. You as a consumer may also have other rights which vary by country. The limited factory warranty and/or purchased extended warranty does not exclude, limit, or suspend those rights or any rights existing under your purchase contract. Consumers’ statutory rights exist regardless of whether a limited factory warranty or a purchased extended warranty case exists or is claimed.

The warranty information generated by this tool is based on available information which may not be complete or accurate. Whilst this has been provided in good faith, it is our best estimate only and no responsibility or liability is accepted by us in relation to your reliance on the stated warranty duration.

The results generated by this tool are not a confirmation of (i) warranty coverage in Europe or generally or (ii) our consent to any (re-)import of the Product into Europe.

As multiple factors are used to determine the duration and validity of a warranty, please speak with your APC Customer Care Centre to obtain a more accurate indication.

Get help

Remember that you are responsible to verify from your supplier that your product originates from the distribution channel authorized by APC to sell into your country/zone (“APC Distribution Channel”). APC reserves the right to refuse any warranty should it be determined that your product was not sourced from the APC Distribution Channel or directly from APC .

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Find your replacement battery

Find the genuine APC Replacement Battery for your UPS.

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