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How to download and use the APC UPS-Link Protocol Language

Issue: How to obtain APC UPS-Link Protocol language Product Lines: Smart-UPS, Matrix, Symmetra NOTE: The UPS-Link Protocol is used only for APC smart signaling UPS models. This UPS-Link Protocol...

Data Center Expert | Where can I find the manual?

Issue Where can I find the manual for the StruxureWare Data Center Expert appliance? Product Line StruxureWare Data Center Expert (DCE) - Basic Appliance (AP9465) - Standard Appliance (AP9470) -...

What are the Matrix-UPS operating temperature limitations?

The Matrix-UPS will operate within all standard specification ratings in a surrounding (or environmental) temperature range of 0°C to +40°C (+32°F to +104°F). The internal temperature limitation for...

Data Center Expert | How do hardware and software support contracts work?

Issue: Details on how extended hardware warranty and software support contracts work for StruxureWare Data Center Expert. Product Line: StruxureWare Data Center Expert (DCE) - Basic Appliance...

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Decoding AirFlow Serial numbers

Issue: Decoding AirFlow Serial numbers Product line: AirFlow Environment: Data Center Cooling Cause: Resolution: This is for unit built before 2002

PowerChute Personal Edition v3.0.2 requires .NET Framework 2.0 for...

Issue: PowerChute Personal Edition v3.0.2 requires insecure .NET Framework 2.0 for installation Product Line: PowerChute Personal Edition Environment: All supported operating systems...

Configuring Microsoft Windows Vista, 7, 8, & 10, Windows Server 2008,...

Issue: How to configure Microsoft Windows Vista, 7, 8, & 10, Windows Server 2008, 2012, 2016, & 2019 to safely shutdown without using APC's PowerChute software. Product: APC branded UPS with...

PowerChute Network Shutdown cannot be installed on 32-bit systems

Issue: PowerChute Network Shutdown v4.3 and higher (v4.3+) cannot be installed on 32-bit systems. Product Line: PowerChute Network Shutdown Environment: All supported OS Cause: PowerChute v4.3 is...

 

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