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Registration and Warranty Services

Product Registration

It’s important to register products so that we can ensure you get the best service available for all your APC solutions. Just locate the model number and fill out the registration form, and search our archive of tech specs, manuals, FAQs and documentation, as well as product forum discussions.
Register Your Product

Warranty Services

You can also use your model number to help calculate a product's factory warranty period, get recommendations for upgrades or replacements, and check service options and alerts for out-of-warranty products. Locate the model number on your product’s barcode sticker to get started.
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Out of Warranty Services

Even if your equipment is out of warranty, it doesn’t mean you’re out of options. We stand behind our products, and will provide you with the parts and/or services needed to keep your equipment up and running.

If you have equipment issues, reach out to our Technical Support team at 800-800-4272 option 4 and we will do our best to solve your issue over the phone. If a solution requires new parts and/or services, we will build either a Materials-only, or a Time and Materials quote, depending on your needs.

For questions on an existing order, please contact Customer Service and have your case number ready when calling.

And don’t forget to future-proof your investment with a new service contract. Protect your equipment by contacting our sales team at 800-800-4272 option 3.
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Need help?

Support Center

Obtain answers on your own by trying our digital support tools.

Search FAQs

Get answers you need by browsing topic-related Frequently Asked Questions (FAQ).

How to buy?

Easily find the nearest APC Reseller or Distributor in your location.

Find your replacement battery

Find the genuine APC Replacement Battery for your UPS.

Contact Us

Connect with us for help choosing the right product or with troubleshooting and installation. Monday-Friday between 8am – 8pm EST