Issue:
How to upgrade APC Network Management Card 2 (NMC2) AP9630, AP9631, and AP9635 remotely over a network.
Product line:
AP9630, AP9631,AP9635
Smart-UPS & Smart-UPS Online
Symmetra RM & Symmetra LX
Smart-UPS VT-Galaxy 3500
Symmetra PX1 and PX2 3 Phase UPS’s
Environment:
All UPS products using Network Management Card 2 (AP9630, AP9631, AP9635)
Cause:
Updating or flashing firmware is necessary to implement new features, correct bugs, or when moving the network card from one UPS family to another.
Resolution:
Provides an easy manner of downloading and performing firmware upgrade over the network or internet.
NMC2 AP9630, AP9631, and AP9635 Remote Firmware Upgrade
How to upgrade APC Network Management Card 2 (NMC2) AP9630, AP9631, and AP9635 remotely over a network.
Product line:
AP9630, AP9631,AP9635
Smart-UPS & Smart-UPS Online
Symmetra RM & Symmetra LX
Smart-UPS VT-Galaxy 3500
Symmetra PX1 and PX2 3 Phase UPS’s
Environment:
All UPS products using Network Management Card 2 (AP9630, AP9631, AP9635)
Cause:
Updating or flashing firmware is necessary to implement new features, correct bugs, or when moving the network card from one UPS family to another.
Resolution:
Provides an easy manner of downloading and performing firmware upgrade over the network or internet.
NMC2 AP9630, AP9631, and AP9635 Remote Firmware Upgrade
- Go to https://www.apc.com/tools/download/ and search for your network management card model number.
- Select the “UPS Network Management Card 2” link.
- Scroll down to the product documentation tabs.
- Click the Software and Firmware tab.
- Find the firmware file. This one is “Network Management Card v6.5.0 Firmware for Symmetra 3-Phase with AP9630/AP9631/AP9635”
- Verify that you have located firmware appropriate for the host UPS family.
- Click the “Download” Link.
- Then Select the “Download Now” button.
- The file will download to your default download directory.
- Click the file and extract the firmware package.
- Open the extracted firmware package.
- Locate and click the Firmware Upgrade Utility application.
- Enter the IP address
- Enter your Username and Password. The default values are both lowercase “apc”.
- Click the Ping button to assure you have connectivity with the card to be upgraded.
- Click “Upgrade Now” button.
- If successful, the utility will report “Device(s) Successfully Updated”.
- You can now log in to your UPS Network Management Card 2.