Our Brands

Earn recurring revenue

UPSs. PDUs. Micro Data Centers. Simply add one of our services and generate monthly recurring revenue.

Want to easily show your customers the cost of managing UPSs themselves versus letting a third-party do it?

Discover costs savings and downtime reduction for your customers.
Try the calculator

What others are saying

Technology Sub-Category Winner: Power Protection and Management
Monitoring & Dispatch Services was recently named a 2020 CRN Product of the Year award.
Dan Coffman, CEO, UPS Protection, Inc.
"Thanks to Monitoring & Dispatch Services, we have been able to provide a full package service to our customers to relieve their staff from maintenance duties and give them the peace of mind to dedicate their time to their focused activities.”
Wayne St. Jacques, VP, Managed & Executive Services, ePlus
“Extending our Managed Services to provide proactive alerts and remediation of UPS-related issues, both remote and via on-site dispatch for replacement, is a strong complement to our existing portfolio. Enhanced manageability and control of power protection, enables our customers to avoid service disruption for maximized uptime and support of their business continuity strategies.”

Flexible service options for any distributed IT need

We monitor. You service.

EcoStruxure Asset Advisor is a monitoring service offer that includes 24/7 remote monitoring and support from Schneider Electric for faster remediation and greater visibility.
  • Get access to our Network Operations Center
  • Capture recurring monthly revenue by letting us handle monitoring and remote support
  • Easily collaborate and quickly troubleshoot with us on our incident-based chat
  • Receive personalized monthly reports with insights and recommendations

A quick glance at single-phase edge service options

“Schneider” or “Partner” indicates who is responsible for the type of support in each service option.
Service Option
Remote Monitoring
Basic Remote Support
Advanced Remote Support
On-site Support, with Parts Included
EcoStruxure Asset Advisor Schneider Schneider Schneider Partner
Dispatch Services Partner Partner Schneider Schneider
Monitoring & Dispatch Services Schneider Schneider Schneider Schneider

Discover more for the edge

Need help?

Support Center

Obtain answers on your own by trying our digital support tools.

Search FAQs

Get answers you need by browsing topic-related Frequently Asked Questions (FAQ).

How to buy?

Easily find the nearest APC Reseller or Distributor in your location.

Find your replacement battery

Find the genuine APC Replacement Battery for your UPS.

Contact Us

Connect with us for help choosing the right product or with troubleshooting and installation. Monday-Friday between 8am – 8pm EST