{"support":{"yesButton":"Yes","noButton":"No","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Did this answer your question?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please check the box"}}}
Search FAQs
{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}
PowerChute Business Edition cannot be installed on 32-bit systems
Issue:
PowerChute Business Edition v10.0 and higher (v10.0+) cannot be installed on 32-bit systems.
Product Line:
PowerChute Business Edition
Environment:
All supported OS
Cause:
PowerChute v10.0 is bundled with JDK 11, which does not support 32-bit systems.
Solution:
If you require PowerChute on a 32-bit system, install PowerChute Business Edition v9.5.1, which is the last version to support 32-bit systems. To download PowerChute v9.5.1, visit the PowerChute Business Edition Product Page .
NOTE:
PowerChute Business Edition v10.0 and higher (v10.0+) cannot be installed on 32-bit systems.
Product Line:
PowerChute Business Edition
Environment:
All supported OS
Cause:
PowerChute v10.0 is bundled with JDK 11, which does not support 32-bit systems.
Solution:
If you require PowerChute on a 32-bit system, install PowerChute Business Edition v9.5.1, which is the last version to support 32-bit systems. To download PowerChute v9.5.1, visit the PowerChute Business Edition Product Page .
NOTE:
- For existing 9.5 customers, 9.5.1 includes Log4J fix. Please review Schneider Electric Security Notice https://download.schneider-electric.com/files?p_Doc_Ref=SESB-2021-347-01
- Upgrades to 9.5.1 supported only from 9.5.
Can't find what you are looking for?
Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.