Why do I not see the check box for "Command File" in PowerChute Business Edition when viewing the interface using Firefox? - APC USA

{}

Search FAQs

Why do I not see the check box for "Command File" in PowerChute Business Edition when viewing the interface using Firefox?

Issue:
Viewing PowerChute Business Edition interface using Firefox and the Command File check boxes are missing.
firefox screenshot with check box

firefox screenshot with check box

Firefox screenshot without check box

Product Line:
PowerChute Business Edition (PCBE)

Environment:
Firefox web browser versions 25 and older

Cause:
Undetermined

Resolution:
We recommend updating to the latest version of Firefox.

With older version of Firefox mouse over the area where the check box should be and click. The check boxes will appear.

Released for:APC USA

Published on:3/21/2013Last Modified on:11/15/2024

Range:

PowerChute Business Edition

Range:

PowerChute Business Edition

Need help?

Support Center

Obtain answers on your own by trying our digital support tools.

Search FAQs

Get answers you need by browsing topic-related Frequently Asked Questions (FAQ).

How to buy?

Easily find the nearest APC Reseller or Distributor in your location.

Find your replacement battery

Find the genuine APC Replacement Battery for your UPS.

Contact Us

Connect with us for help choosing the right product or with troubleshooting and installation. Monday-Friday between 8am – 8pm EST