{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

Our Brands

{"support":{"yesButton":"Yes","noButton":"No","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Was this helpful?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please check the box"}}}
Search FAQs

NetBotz 750 / 755 private proxy launch fails if HTTP is disabled after discovery.

NetBotz 5.x private proxy launch fails if HTTP is disabled after discovery.

Product Line:
NetBotz 5.3

APC SNMP devices

Discovery with HTTP enabled configures Private Proxy to use HTTP automatically. If HTTP is disabled on the NetBotz camera 165 or any private side SNMP device, launching to the device will fail.

If HTTP needs to be disabled on the device, do it before discovery on the private LAN. If this change is made afterwards and you want to be able to launch to the device, you will have to delete the device and re-add it.

Please note that on version prior to 5.3, HTTP must remain enabled for the private proxy to work.

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.