{}

Our Brands

What is the difference between a Preinstalled NMC and an Embedded NMC?

A preinstalled NMC would have a Network Management Card already installed in the Smart Slot prior to purchase. UPS's with 'NC' or 'NMC' in the suffix of the sku would have this...

Using PowerChute Network Shutdown in a redundant UPS Scenario

Issue: The purpose of using Power Chute Network Shutdown with a redundant UPS configuration is to confirm that an event is occurring on all UPS before sending a shutdown signal to the connected...

PowerChute Network Shutdown reports “Error registering with the Network...

Issue: PowerChute reports “Error registering with the Network Management Card.” Product: PowerChute Network Shutdown version 4.x or 5.x Environment: PowerChute Virtual Machine All supported Linux OS...

PowerChute Network Shutdown reports "ERROR: The ini file is missing...

Issue: PowerChute Network Shutdown reports "ERROR: The ini file is missing shutdownCommandFile key from section Shutdown." Product: PowerChute Network Shutdown versions 4.x, 5.0...

Popular Video FAQsPopular Videos

video-thumbnail
video-thumbnail
video-thumbnail

Learn more through our Generic Knowledge FAQsGeneral Knowledge

SMC L.01 or L.02 Battery End Of Life Alarm

Issue: What is the alarm L.01 or L.02 on my SMC UPS LCD Screen? Product Line: Smart-UPS "SMC" Environment: All models, All Serial Numbers Cause: When you see this alarm on the LCD of your...