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What are the differences between APC branded and Dell branded Smart-UPS...

Issue: What are the differences between APC branded and Dell branded Smart-UPS? Product Line: Smart-UPS Environment: "DL" models, All Serial Numbers Cause: APC has entered into an agreement...

Bypass settings of Single Phase Symmetra UPS systems

Issue : What are the different bypass settings of a single phase Symmetra UPS? Product Line : Symmetra Power Array Symmetra RM Symmetra LX Environment: All serial ranges Cause : These Symmetra UPS...

Replacement Fuses for the Universal Transfer Switch (UTS)

Issue: What does APC by Schneider Electric recommend for replacing the fuses located inside my Universal Transfer Switch (UTS)? Product Line: Universal Transfer Switch (UTS) Environment: UTS6, UTS6H,...

ACSC100 and ACSC101 spare parts list

Issue: ACSC100 and ACSC101 spare parts list. Product line: ACSC100, ACSC101. Environment: All Serial Numbers. Cause: Spare Parts. Resolution: Please contact Cooling Tech Support to confirm the part...

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Learn more through our Generic Knowledge FAQsGeneral Knowledge

NEMA 5-15 receptacle description

Issue : Which terminal is which in a standard household outlet? Cause : Informational Resolution : The NEMA 5-15 receptacle is the most common electrical receptacle in the United States and Canada....

SMC L.01 or L.02 Battery End Of Life Alarm

Issue: What is the alarm L.01 or L.02 on my SMC UPS LCD Screen? Product Line: Smart-UPS "SMC" Environment: All models, All Serial Numbers Cause: When you see this alarm on the LCD of your...

How do I configure APC Network Management Card's Firewall?

Product Line: Network Management Card 2 (NMC2) - AP9630/AP9630CH, AP9631/AP9631CH, AP9635/AP9635CH Network Management Card 3 (NMC3) - AP9640, AP9641 Environment: Network Management Card-enabled...