Browse FAQs



What are the various generations of Smart-UPS Products?
... of single phase Smart-UPS Products? Smart-UPS ... a variety of Smart-UPS products in use ... ... Over the years APC has steadily improved ... ... refer to the apc .com product ... for your specific UPS . Current Products: ... generation Line Interactive Smart-UPS products Both rackmount and tower versions available ... Serial Port on UPS ) Smart -Slot for installation of APC Accessory Cards ... generation Line Interactive Smart-UPS products ... units Rack / Tower convertible ... Serial Port on UPS ) Smart -Slot for installation of APC Accessory Cards ... Level Line Interactive Smart-UPS products
Does my Smart-UPS have Equipment Protection Policy (EPP) coverage?
Does my Smart-UPS have Equipment Protection ... Smart-UPS , Smart-UPS Online ... on many 120v UPS Systems and Surge ... All Smart-UPS and Smart-UPS Online products include ... ... volt Line Interactive Smart-UPS offer EPP coverage ... Smart UPS models that do ... All Smart-UPS Online models. ... in 200v, 208v , 230v, ... ... /www. apc .com/ ... ... not your particular UPS features EPP coverage ... If you need to open an EPP claim for your UPS , please contact your local Tech Support Team for assistance.
What are the Minimum and Maximum mounting depths for Smart-UPS rails?
... mounting depths for Smart-UPS rack mount rails ... Smart-UPS ... This includes the UPS as well as ... Smart-UPS Rackmount units (typically ... ... included with your UPS or External Battery ... For all Smart-UPS products 10kva or less: ... If your Smart-UPS is equipped with cleats (metal pieces attached to the sides of the Smart-UPS chassis that slide into the rails) the minimum depth is 29"". For Smart-UPS products over than 10kva: ... If you are using your APC rail kit to mount non- APC equipment your experience may vary.
Use of 208v Smart-UPS products in 240v environments
Issue: Use of 208v Smart-UPS products in 240v environments
Using surge strips with APC's Back-UPS and Smart-UPS products.
Issue: What is Schneider Electric's policy for using surge strips with the APC Back-UPS and APC Smart-UPS product families?
Video: How do I configure a 208v Smart-UPS RT or SRT for use with a 240v input?
Issue: How do I configure a 208v Smart-UPS RT or SRT for use with a 240v input?
Why does a Smart-UPS turn off when a standard serial cable is attached?
This is due to the proprietary pinout of APC Smart-UPS serial cables.
Video: How to mount a Rack Mount Symmetra or Rack Mount Smart-UPS to a 2 Post Rack?
All Rackmount Smart-UPS 2U or larger in height, as well as associated external battery packs


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