Browse FAQs



Why might the LEDs on my Back-UPS or Smart-UPS SC be flashing?
... -UPS CS, Back-UPS NS/XS/RS, Smart-UPS SC 620va and under
Does my Smart-UPS have Equipment Protection Policy (EPP) coverage?
Does my Smart-UPS have Equipment Protection ... Smart-UPS , Smart-UPS Online ... products on many 120v UPS Systems and Surge ... All Smart-UPS and Smart-UPS Online products include ... ... volt Line Interactive Smart-UPS offer EPP coverage ... ... , SUM, SC , SMC, ... Smart UPS models that do ... All Smart-UPS Online models. ... /www. apc .com/ ... ... not your particular UPS features EPP coverage ... If you need to open an EPP claim for your UPS , please contact your local Tech Support Team for assistance.
The use of non computer type loads with a UPS, specific to Back-UPS, Smart-UPS SC
APC's Back-UPS and Smart-UPS SC product lines are designed for use with computer type loads only.
What accessories are available for the "SURT" series of Smart-UPS Online UPS Systems?
surt014 APC Smart-UPS RT 5/6KVA (For Splitphase Models) 120v PDU KIT with (6)NEMA 5-20
Why can't I use a domestic model APC UPS on a ship
Cause: Standard North American Smart-UPS are designed for a 3 wire input comprised of a 120v Hot, Neutral, and Ground.
Using surge strips with APC's Back-UPS and Smart-UPS products.
Issue: What is Schneider Electric's policy for using surge strips with the APC Back-UPS and APC Smart-UPS product families?
Why does a Smart-UPS turn off when a standard serial cable is attached?
This is due to the proprietary pinout of APC Smart-UPS serial cables.
Unattended Graceful Shutdown of Cisco Unity Express with an APC UPS
An APC Smart-UPS (SUA, SUM and SURTA part numbers only) in combination with the APC ap9840 shutdown serial cable Environment:
How can I integrate my SMT Smart-UPS with third party applications?
AN-176 "Modbus Implementation in APC Smart-UPS "


Results 1 - 10 of 50

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.