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How to configure PowerChute Personal Edition to recognize French language OS.
Issue: How to configure PowerChute Personal Edition to recognize French language OS. Product Line: PowerChute Personal Edition version 3.X Environment:...
Why should I use only genuine APC Replacement Battery Cartridge (RBC) in my APC UPS?
Issue: Customers may wish to clarify why APC recommends using only genuine APC RBC in their UPS rather than 3rd party batteries with similar specifications,...
Why won't my Lithium-Ion Smart-UPS start when the battery is first connected when there is no utility power to the unit?
Issue: When you first connect the battery there is a delay before the unit can start on battery with no utility power present. Product Line: Smart-UPS...
Samsung Lithium Ion Battery; alarm status-LED indication
Issue: Samsung Lithium Ion Battery; alarm status-LED indication   Product line: Samsung Lithium Ion Battery   Environment: All models, all serial...
Frequently Asked Questions for the new Lithium-ion Smart-UPS products.
Issue: This document outlines common questions regarding the new Lithium-ion (Li-ion) Smart-UPS products. Product Line: Smart-UPS Environment: All...
Can I mix old and new batteries in a Smart-UPS?
Issue: Can I mix old and new batteries in a Smart-UPS? Product Line: Smart-UPS, Smart-UPS Online Environment: All models, All Serial Numbers Cause:...
Can I change the individual batteries inside of a Smart-UPS replacement battery cartridge?
Issue: Can I change the individual batteries inside of a Smart-UPS replacement battery cartridge? Product Line: Smart-UPS, Smart-UPS Online Environment:...
How to loosen the leveling feet of a NetShelter SX cabinet.
Issue: The leveling feet of a NetShelter cabinet are stuck. Product Line: NetShelter SX   Environment: All versions and serial ranges.    Cause: Unable...
Which External Battery Pack (XLBP) and RBC is compatible with my Smart-UPS On-Line (SRT) model?
Issue: Which External Battery Pack (XLBP) and RBC is compatible with my Smart-UPS On-Line (SRT) model? Product Line: Smart-UPS Online Environment:...
How do I recycle APC batteries in the US and Canada?
Issue: How do I recycle APC batteries in the US and Canada? Product Line: Smart-UPS, Back-UPS Environment: All models, All Serial Numbers Cause: ​Schneider...
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