Browse FAQs



Video: How to mount a Rack Mount Symmetra or Rack Mount Smart-UPS to a 2 Post Rack?
All Rackmount Smart-UPS 2U or larger in height, as well as associated external battery packs
What are the basic troubleshooting steps for the Smart-UPS smc1000-2U / smc1500-2U ?
The UPS will restart automatically when utility power is restored. Fault LED illuminates Possible Internal Fault Contact APC Support for further assistance.
Why does my SMC Series Smart-UPS switch to battery when it encounters high voltage?
Environment: smc1000, smc1500, smc1000- 2u , smc1500- 2u
Video: How do I upgrade my SMT/SMX Smart-UPS firmware using my Network Management Card?
... Network Management Card 2 to update my Smart UPS (SMT/ ... Smart-UPS models with the ... Supported UPS model listed above UPS Network Management Card 2 (ap9630, ... UPS power output * ... ... for the particular UPS (Links are ... UPS Firmware Updates allow ... ... recommend using the APC Firmware Upgrade Wizard ... a Serial or USB connection to the UPS whenever possible. The APC Firmware Upgrade Wizard ... ... to upgrade their Smart-UPS Firmware using an APC Network Management Card ... ... and update the UPS via the Network ... Step 2 ... Find the correct UPS Firmware Image.
Video: How do I update the firmware of my SMT, SMX, SMC, or SCL series Smart-UPS using the Firmware Upgrade Wizard?
Issue: There are two methods to update the firmware of the UPS : ... a Serial or USB connection using the ... ... , however some Smart-UPS require version 4 ... Smart-UPS SMT, SMX ... ... general, all Smart-UPS models beginning with ... are supported via USB or Serial. ... smx1500 with firmware UPS 02.x ... ... firmware earlier than UPS 07.2 ... firmware earlier than UPS 08.0 ... update firmware via USB port on the ... UPS Family/Category ... SKU is running UPS firmware 0. ... ... is running a UPS firmware version between ... ... SKU is running UPS firmware version 7 ... ... included with your UPS .
Does my Smart-UPS have Equipment Protection Policy (EPP) coverage?
Does my Smart-UPS have Equipment Protection ... Smart-UPS , Smart-UPS Online ... on many 120v UPS Systems and Surge ... All Smart-UPS and Smart-UPS Online products include ... ... volt Line Interactive Smart-UPS offer EPP coverage ... Smart UPS models that do ... All Smart-UPS Online models. ... , 208v, 230v , or 240v ... ... outside of the U .S. ... ... /www. apc .com/ ... ... not your particular UPS features EPP coverage ... If you need to open an EPP claim for your UPS , please contact your local Tech Support Team for assistance.
The use of non computer type loads with a UPS, specific to Back-UPS, Smart-UPS SC
UPS ... -UPS, Smart-UPS SC. ... UPS Pro, Smart-UPS SC APC's Back-UPS and Smart-UPS SC product lines ... ... Back-UPS UPS model. ... all when the UPS is on battery ... ... of equipment, APC recommends first determining the appropriate size UPS for the motor ... ... rating of the UPS is sufficient to ... Secondly, select a UPS which outputs a pure sine wave when on battery, such as a Smart-UPS (minimum of a 750va model), Smart-UPS Online, or Symmetra LX/ RM .
What are the various generations of Smart-UPS Products?
... of single phase Smart-UPS Products? Smart-UPS ... a variety of Smart-UPS products in use ... ... Over the years APC has steadily improved ... ... refer to the apc .com product ... for your specific UPS . Current Products: ... generation Line Interactive Smart-UPS products 750va - 3kva Serial or USB Communications (RJ ... Serial Port on UPS ) Smart -Slot for installation of APC Accessory Cards ... generation Line Interactive Smart-UPS products 750va - 3kva Serial or USB Communications (RJ ... Serial Port on UPS ) Smart -Slot for installation of APC Accessory Cards


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