Browse FAQs

Can I change the individual batteries inside of a Smart-UPS replacement battery cartridge?
APC Replacement Battery Cartridges are intended to be replaced as a complete unit.
Used Battery Disposal Options
If you purchased an APC Replacement Battery Cartridge in the U ... return the old battery will be provided with the new Replacement Battery Cartridge .
Video: APC AV S Type Power Conditioner w/ Battery Back-up - Battery Replacement Procedure
Resolution: The following video details the process for removing and reinstalling the internal Replacement Battery Cartridge .
How do I recycle APC batteries in the US and Canada?
Pack the used battery in the packaging from the replacement battery cartridge and affix the return label.
Material Safety Data Sheets (MSDS) or Safety data Sheets (SDS) for Batteries Used in APC UPS Systems
In a few cases, Replacement Battery Cartridges (RBCs) containing High Power Lithium Ion Cell, Phosphate-Based are also used.
Why should I use only genuine APC Replacement Battery Cartridge (RBC) in my APC UPS?
Using of a non- APC battery may result in lower runtime, damage the UPS, create hazardous conditions, or void safety certifications ...
Video: How to Select the Correct Replacement Battery Cartridge (RBC) for your UPS
To determine the correct Replacement Battery Cartridge to purchase for your APC UPS and to see other options available to you, use the
Can I mix old and new batteries in a Smart-UPS?
When replacing the battery cartridges in this APC Smart-UPS ... , the two battery modules for the ... and the four battery modules for the external battery pack should be ...
What are the basic troubleshooting steps for the APC AV J-Type J25B / J35B Power Conditioner and Battery Backup?
... steps for the APC AV J- ... Power Conditioner and Battery Backup ? APC AV J- ... Power Conditioner and Battery Backup ... find the your APC AV J- ... The internal battery is not connected ... Connect the battery . ... connect to a Battery Backup outlet. ... is operating on battery power, while ... Battery Backup outlets may ... ... equipment from the Battery Backup outlets and ... The battery was recently discharged due to a power outage and has not fully recharged. Charge the battery cartridge for 16 hours. The battery has reached the end of its useful life. Replace the battery .
The Replace Battery indicator light is illuminated on my Conext Battery Backup
... is giving a Replace Battery Indication (Red Replace battery LED w/ ... APC Back-UPS ... ... Test that the battery needs to be replaced soon. ... on and every 14 days following If the Replace Battery indicator is lit ... ... condition of the battery . 3. If the Replace Battery indicator lights again after completing the test, then the battery must be replaced . Contact our customer service for information on replacing your battery . ... Note: The Battery Backup should not be used as a master on off switch. Doing so may cause a premature replace battery LED.

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