Browse FAQs



Smart-UPS C Series FAQ
Smart-UPS C Series FAQ Smart-UPS ... is the new Smart-UPS C series? The Smart-UPS C series is ... new entry level Smart-UPS product designed for ... ... feature a new LCD Interface. ... available as dedicated Tower or Rack- ... 1000 and 1500va in both Rack and Tower form factors ... with the SMC Smart-UPS ? The SMC Smart-UPS supports Powerchute Business ... ... not have a Smart -Slot and ... ... smc1500c) include Smartconnect Cloud Connectivity What communications ports are available?
What are the various generations of Smart-UPS Products?
... of single phase Smart-UPS Products? Smart-UPS ... a variety of Smart-UPS products in use ... ... Over the years APC has steadily improved ... ... refer to the apc .com product ... for your specific UPS . Current Products: ... generation Line Interactive Smart-UPS products Fully interactive LCD display ... Both rackmount and tower versions available ... -45 Serial Port on UPS ) Smart -Slot for installation of APC Accessory Cards ... generation Line Interactive Smart-UPS products Fully interactive LCD display ... units Rack / Tower convertible ... -45 Serial Port on UPS )
How to assign a fixed IP address to SmartConnect enabled Smart-UPS
... like it configure SmartConnect enabled Smart-UPS with a fixed ... ... SMC, model Smart-UPS with embedded SmartConnect network port . Smart-UPS with embedded SmartConnect network port ... and SMTL model Smart-UPS From the LCD panel scroll to ... ... arrow scroll to UPS IP Address Settings ... From the UPS IP Address Setting ... ... any SMT model Smart-UPS with firmware less ... ... for the embedded SmartConnect network port you must log ... the router the UPS is connected to ... ... address of the UPS that has registered ... The mac address is the product ID number found on the sticker on top of the UPS .
Replace Battery LED Flashing on an "SUA" or "SUM" Smart-UPS
Smart-UPS ... voltage for the UPS to recognize it ... SUA Tower models, 1500va or less: ... back of the UPS . SUA Tower models larger than 1500va : ... bezel of the UPS to access the ... ... and Rack/ Tower convertible models, ... ... connected and the UPS still will not ... ... and take the UPS out of service ... Once the battery has cooled you can try to remove it from the UPS . ... If it has swollen and is lodged in the UPS , we recommend that you replace the UPS . Please contact APC Tech support if you have any additional questions about troubleshooting this issue.
How do I update the firmware of my SRT/SMC/XU/XP/SMX/SMT/SCL/SLC/SRC/CHS series Smart-UPS using the Firmware Upgrade Wizard?
Issue: ... firmware of the UPS : All Smart-UPS ... support the below Smart-UPS devices: ... smx1500 with firmware UPS 02.x ... ... find your current UPS Firmware version via UPS LCD : ... menu of the UPS LCD screen , select " ... down to " UPS Firmware". ... find your current UPS Firmware version via ... ... find your current UPS ID: Every Smart-UPS has a unique UPS ID. ... menu on the UPS LCD screen , or via ... ... same models of UPS have different UPS IDs depending on ...
Why is there no serial cable included with my new Smart-UPS smt750 or smt1500rm2u?
... longer included with Smart-UPS smt750, smt750us ... Smart-UPS ... of serial communication ports in server manufacturing ... -waste, APC ™ by Schneider ... cable with the Smart-UPS ™ smt750, ... ... /serialcable. apc .com ... back of the UPS , a sticker ... menu on the LCD screen . This offer is only available for Smart-UPS ™ smt750, smt750us, smt1500rm2u, or smt1500rmus models with serial numbers beginning "as1610" or later. For all other Smart-UPS SMT products a serial cable is available for purchse as an accesory.
Why is there no serial cable included with my new Smart-UPS srt5kva -10kva
... longer included with Smart-UPS srt5kva - 10kva ... Smart-UPS SRT ... of serial communication ports in server manufacturing ... -waste, APC ™ by Schneider ... with the above Smart-UPS ™ models http://www. apc .com/support/contact/ask_ apc .cfm ... You can find this information on the back of the UPS , a sticker on the corner of the shipping box, or via the "About" menu on the LCD screen .
Frequently Asked Questions for the new SMX and SMT series of Smart-UPS products.
... SMT series of Smart-UPS products. Smart-UPS SMT and SMX ... SMX series of Smart-UPS is an all new generation of Smart-UPS product with many ... UPS Frequently Asked Questions ... November 2009 new Smart - New Smart -models are ... by their intuitive LCD interface. APC’s patent pending ‘ ... ... do the new UPS’s not have a DB9 serial port ? ... RJ45 style serial port in addition to a USB port and both cables ... ... DB9 style serial port was not used ... New Smart-UPS models utilize PowerChute ...
Why is my equipment dropped or rebooted while connected to my Smart-UPS?
... Equipment connected to Smart-UPS drops or reboots ... Smart-UPS ... attached to a Smart-UPS can be dropped ... - A UPS with a weak ... Every Smart-UPS has a " ... ... failure which the UPS self test may ... ... result in unexpected UPS behavior including load drops and the UPS turning off: - Each UPS is limited in ... ... number of the UPS tells you the ... ... determine if your UPS is capable of ... please use our UPS Selector Tool at ... plugged into the UPS , but the ... . If the UPS and surge strip ...


Results 1 - 10 of 50

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.

Contact support