Browse FAQs

How to change the battery replacement date of a Back-UPS using PowerChute Personal Edition?

Published date: 02 June 2020

Issue:
The battery has been replaced in a Back-UPS but the UPS still reports battery needs replacing.

Product Line:
Back-UPS 
PowerChute Personal Edition

Environment:
PowerChute Personal Edition installed on supported Windows OS

Cause:
Battery needed replacement

Solution:

1 - Open the PowerChute GUI
2 - Go to Run Self-Test



3 - Click on Replace Battery Date
4 - A pop up window will appear stating "Please confirm you want to update your battery's replacement date to today's date". To update the battery replacement date click yes.



5 - The new battery replacement date will be set to the current date and the replace battery indicator on the Back-UPS should disappear. 

NOTE: Not all Back-UPS model UPS allow for a battery replacement and not all Back-UPS include the Run Self-Test option via PowerChute. This feature is determined based on the Back-UPS model and firmware the Back-UPS shipped with. 

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.