Support Community

Our Legendary Reliability is Even Stronger with Customers Like You

Welcome to the Support Community

What to Know about the APC Support Community

Thanks for joining our other loyal customers!

This community is here for you to ask or answer questions; share your knowledge and experiences with our products; and get help from other customers.  See the most popular topics below.

Smart-UPS & Symmetra LX / RM

Back-UPS & Surge Protectors

UPS Management Devices & PowerChute Software

NetBotz Hardware & Software

View All Topics

4 people hold each others wrist and creating a square, Close-up of connecting hands of business executives



  • Email

    Submit your questions here and we will reply to you promptly.

My Schneider App

  • My Schneider App

    Get access to tools, products and expert support through your mobile device.


  • Call

    Can't find the support you need online? Give us a call.