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APC Back-UPS Pro 500VA, Lithium Ion UPS

BG500

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  • What does the end of commercialization mean ?

    End of commercialization is the last date APC will accept an offer for this reference. However, after Sales Services (repair, spare parts, etc.) will continue until its end of life.

  • Need more help

    Contact Customer Care Center - available 24 a day.

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  • What does the end of standard service mean ?

    End of standard service is the last date APC will be able to provide you maintenance services (repair, spare parts, etc.).

  • Need more help

    Contact your Country Customer Care Center - available 24 a day.

BG500 has not been replaced. Please contact your customer care center for more information.
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Environmental performance of the product Learn more
Sustainable by Design
Green Premium™
Energy EfficientEnergy Efficient
Take-backTake-back
RoHS/REAChRoHS/REACh
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Specifications

Overview
Lead timeSpecial Order - Call for Quoted Lead Times
Main
Run time for load
W
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Enter the total load (power draw) of all devices that will be protected by the UPS. This will be used to estimate the run time of your devices during a total power outage. Adding run time increases availability by allowing the system to operate through longer outages without shutting down.
Min-max: 10-300 W
Max. Capacity Used
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The maximum percentage of UPS capacity used to support your specified load.
Main Input Voltage120 V
rated power in W300 W
Rated power in VA500 VA
output connection type4 NEMA 5-15R
Cable length6 ft (1.83 m)
Number of cables1
Battery TypeLi-Ion (Lithium Ion)
Batteries & Runtime
Run TimeView Runtime Graphaction_new_window
EfficiencyView Efficiency Graphaction_new_window
Included Battery Modules0
Battery Slots Empty0
Typical recharge time16 h
RBC Quantity1
Battery Charge Power (Watts)2 W rated
Battery power in VAH28 VAh capacity
28 VAh runtime
Battery Life5…8 year(s)
Extendable Run Time0
General
Provided equipmentCat 5 ethernet cable
CD with software
Installation guide
Telephone Cable
User Manual
USB cable
Wall-mounting template
Warranty card
Number of power module free slots0
Number of power module filled slots0
RedundantNo
Physical
colorBlack
Height2.13 in (5.4 cm)
Width11.42 in (29 cm)
Depth7.52 in (19.1 cm)
Net Weight4.85 lb(US) (2.2 kg)
Mounting SupportDesktop
Wall
Mounting preferenceNo preference
Mounting ModeNot rack-mountable
Two post mountable0
USB compatibleYes
Mounting positionVertical
Horizontal
Input
Input Frequency50/60 Hz +/- 3 Hz auto-sensing
Switching current capacity7 A
Output
Max Configurable Power (Watts)300 W
Output Frequency (sync to mains)50/60 Hz +/- 3 Hz sync to mains
TopologyStandby
Waveform TypeQuasi-sine Wave
Graph start point10
Maximum configurable power in VA500 VA
Transfer Time8ms typical : 10 ms maximum
Conformance
Product CertificationsCalifornia (CEC) Battery Charger
cTUVus
Equipment protection policyLifetime : $150000
Environmental
Ambient Air Temperature for Operation50…104 °F (10…40 °C)
Relative Humidity10…90 %
Operating altitude0...10000 ft
Ambient Air Temperature for Storage5…113 °F (-15…45 °C)
Storage Relative Humidity10…90 %
Storage altitude0…50000 ft (0.00…15240.00 m)
Acoustic level45 dBA
Communications & Management
control panelNetwork link status LED
Surge Protection and Filtering
Surge energy rating613 J
Ordering and shipping details
Category11309-APC RESALE PRODUCTS
Discount ScheduleAPC1
GTIN731304299585
ReturnabilityNo
Country of originPH
Packing Units
Unit Type of Package 1PCE
Number of Units in Package 11
Package 1 Height3.82 in (9.7 cm)
Package 1 Width11.18 in (28.4 cm)
Package 1 Length14.57 in (37 cm)
Package 1 Weight6.39 lb(US) (2.9 kg)
SCC1410731304299582
Pallet unit layers24
Pallet layers3
Contractual warranty
Warranty3 years repair or replace
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Sustainability
Green Premium™

Green PremiumTM label is Schneider Electric’s commitment to delivering products with best-in-class environmental performance. Green Premium promises compliance with the latest regulations, transparency on environmental impacts, as well as circular and low-CO2 products.
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Documents

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Software and Firmware

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Easily find answers to the most frequently asked questions.