Browse FAQs

Smart-UPS VT; What is our minimum rear clearance
Product line: Smart-UPS VT ISX 19” Rack Mounted, and Tower VT 10-40kva
Hardwiring to 120v, 208v, and 240v loads from a 208v/240v SmartUPS RT UPS
All of these units default to 208v out and can be configured to 240v via the network management card or LCD interface.
What are the various generations of Smart-UPS Products?
Current Products: Fully interactive LCD display Both rackmount and tower versions available
acpa4000 Spare Parts List
w0p4576 COMPLETE 873 PCB ASSY NPOLE (Powerboard - all 120v comes through here ... ) ( 120v /230v - AutoSelect ... 0w1623 HIGH PRESSURE SWITCH ( CO 350 PSI CI 250 PSI ... AP9231E Pwr Cord, 20a, 100- 120v , C19 to 5-20 (OPTIONAL Power Cord w/out GFCI AP9873 Pwr Cord, 20a, 100- 120v , C19 to L5-20 (OPTIONAL Power Cord AP9874 Pwr Cord, 20a, 100- 120v , Spare Part (White w/ GFCI ... 875-0854 RELAY 120v /15A SPDT 120v COIL (Evaporator
Smart-UPS C Series FAQ
They output a pure sinewave, are fully compatible with PFC power supplies, and feature a new LCD Interface. Identifiable by the prefix ""SMC"" in the part number, they are available as dedicated Tower or Rack-Mount models in 1000 VA and 1500 VA capacities.
Where can I locate product model and serial number for my APC 3 phase UPS?
Silcon dp300e, Symmetra MW, Symmetra PX, Smart-UPS VT , Galaxy 3500 ... Also found via the display touch screen ; under the wrench symbol then system information you will find the serial there. ... Smart-UPS VT and Galaxy 3500: ... Serial number can be found on the UPS display pannel door, just above the display touch screen and behind the small panel cover.
Where can I get support for APC and MGE Products?
Rack LCD Consoles ... Smart-UPS VT
SmartConnect Device Registration when QR Label is Missing
Tower models have the QR label attached to the top of the UPS. ... In order to identify the Product ID and Product Key references required for pairing: a) using the UPS LCD Display, navigate to "About" menu and scroll to the "UPS MAC" and "Product Key" entries ... b) log into your account and choose "ADD DEVICE" then "Product Codes", and input the codes identified on the UPS LCD :
How do I properly install/uninstall my SmartSlot accessory card into my UPS?
Turn off the output on the UPS either via the LCD or using the Power button (refer to your user's guide.) ... All Symmetra 1 & 3 phase, Smart UPS VT , Galaxy 3500, and other 3 phase product lines

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