Browse FAQs



Can I mix old and new batteries in a Smart-UPS?
... example, an APC Smart-UPS SRT 5000 system with an external battery pack would take one battery cartridge for the UPS and two battery cartridges for the external battery pack .
What are the various generations of Smart-UPS Products?
... of single phase Smart-UPS Products? Smart-UPS ... a variety of Smart-UPS products in use ... ... Over the years APC has steadily improved ... ... refer to the apc .com product ... for your specific UPS . Current Products: ... generation Line Interactive Smart-UPS products Standard Run battery only Enhanced battery management ... Serial Port on UPS ) Smart -Slot for installation of APC Accessory Cards ... generation Line Interactive Smart-UPS products ... intelligent extended run battery packs Enhanced battery management ... Serial Port on UPS ) Smart -Slot for installation of APC Accessory Cards
How do I install or troubleshoot an srt002, srt003, srt009, or srt010 Battery Extension Cable?
Resolution: APC offers two extension cables for use with SRT series Smart-UPS :
How do I update the firmware of my SRT/SMC/XU/XP/SMX/SMT/SCL/SRC/CHS series Smart-UPS using the Firmware Upgrade Wizard?
Issue: ... firmware of the UPS : All Smart-UPS SRT , SMC, ... ... support the below Smart-UPS devices: ... smx1500 with firmware UPS 02.x ... ... find your current UPS Firmware version via UPS LCD: ... menu of the UPS LCD screen, ... down to " UPS Firmware". ... find your current UPS Firmware version via ... ... find your current UPS ID: Every Smart-UPS has a unique UPS ID. ... menu on the UPS LCD screen, ... ... same models of UPS have different UPS IDs depending on ...
Will my Smart-UPS RT UPS turn on without batteries?
Will my Smart-UPS RT UPS turn on without batteries ? ... Smart-UPS Online ... No, the Smart-UPS SURT family (10kva or less) requires working batteries to be connected in order to turn on. SURT 15kva and 20kva and all SRT models can turn on with or without functional batteries . ... Allow the batteries to charge if there has been a recent outage. Otherwise, replace the batteries as needed. Contact APC Tech Support for further assistance if necessary.
What are the features of the switched outlet groups on my SMT, SMX, or SRT Smart-UPS?
Next Generation Smart-UPS have switchable outlet ... Smart-UPS , Smart-UPS Online ... SMX, and SRT models, All ... All Smart-UPS SMT, SMX, and SRT units have the ... ... outlets on the UPS ... /SMX/ SRT units will have ... ... back of the UPS and the group ... ... screen on the UPS , PowerChute Business ... ... , or a UPS event such as ... overload or on battery condition. Some APC Back-UPS ... Smart-UPS devices do not ... ... for your specific UPS or the following ... APC Application Note # ...
What accessories are available for the "SURT" series of Smart-UPS Online UPS Systems?
... " series of Smart-UPS Online UPS Systems? Smart-UPS Online ... SURT series of Smart-UPS includes a variety ... APC Smart-UPS RT 208/ ... APC Smart-UPS RT 3/5/ 6KVA APC Smart-UPS RT 15ft Extension ... for 192VDC External Battery Packs APC Smart-UPS RT 3000va, ... APC Smart-UPS RT 208v 3000 ... APC SMART-UPS RT 208v 8 ... APC Smart-UPS RT 5/ 6KVA (For Splitphase ... APC Smart-UPS RT 5/ 6KVA 208v PDU KIT ...
What is the expected life of my APC UPS battery?
We do not reccomend using your APC Smart-UPS /Back-UPS as a portable power supply that is repeatedly discharged/recharged ...


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