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What wires are protected by the various ProtectNet models?
PNET1GB and PNETR6 both protect wires 1-8 on an RJ45 cable PTEL2 and PTEL2R both protect wires 1-4 on an RJ11-, or wires 3-6 on an RJ45 cable PDIGTR...
Why is the UPS thermal dissipation rating calculated using efficiency data different from the value specified on www.apc.com?
Issue: The thermal dissipation rating specified on the APC website is sometimes different than the value calculated using efficiency data or the UPS...
Global Leap Second Impact on APC Network Management Card products
Issue A leap second is a second which is added to Coordinated Universal Time (UTC) in order to synchronize atomic clocks with astronomical time. The...
APC Switched Rack PDUs - any pending outlet commands are lost when PDU Network Management Interface is rebooted
Issue If an APC Switched Rack PDU's Network Management Interface is rebooted (manually by the user, or automatically due to network watchdog timer...
LDAP/LDAPS Configuration with KVM1116P, KVM2116P, and KVM2132P Digital IP KVM Switches
Issue Need assistance or instructions on configuring LDAP/LDAPS with Digital IP KVM Switches Product Line KVM1116P KVM2116P KVM2132P Environment Microsoft...
Why does my AP9613 Dry Contact I/O SmartSlot Card's configuration utility show an incorrect relay state or status?
Issue Why does my AP9613 Dry Contact I/O SmartSlot Card's configuration utility (seen below) show an incorrect relay state or status? Upon making...
AOS v6.3.2/sy3p APP v6.3.2 UPS Network Management Card 2 (NMC2) AP9630/AP9631 UPS Compatibility
Issue This knowledge base will specify the compatibility of UPS Network Management Card 2 (NMC2) AP9630/31 sy3p APP v6.3.2 compatibility. Product...
Why did I receive a different input plug/power cord on my APC Rack PDU (AP8453, AP8653, AP8853, or AP8953)?
Issue Why did I receive a different input plug/power cord on my APC Rack PDU (AP8453, AP8653, AP8853, AP8953)? Some purchases provided the following:...
Chinese language does not work properly with sumx & sy UPS Network Management Card 2 (NMC2) applications v6.2.1
Issue The Chinese language option for UPS Network Management Card 2 sumx and sy applications v6.2.1 does not work properly. Product Line UPS Network...
Did APC purchase the AirFlow Company?
Issue: Did APC purchase the AirFlow Company?   Product line: Airflow   Environment: Data Center Cooling   Cause:   Resolution: APC purchased Airflow...
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