Technical FAQs

Ask a Question

Filter results

Clear
In the NetShelter CX Enclosure Brochure the number of outlets per cabinet does not match the number of ports on the PDU, why?
Issue: The NetShelter CX Enclosure Brochure shows the number of outlets and it does not match the number of ports on the PDUs. Product Line: NetShelter...
What steps can a customer take when a NetShelter cabinet is delivered damaged?
Issue: What are the procedures to follow when a NetShelter cabinet is damaged in transit? Product Line: NetShelter Environment: All versions and serial...
Communication lost with PowerChute Network Shutdown
Issue: PowerChute Network Shutdown lost communications or cannot establish communication with UPS. Product Line: PowerChute Network Shutdown (PCNS)...
With Hyper-V support enabled, PowerChute Network Shutdown is slow loading some UI pages and PowerChute Hyper-V Powershell scripts take longer than expected to execute.
Issue: On a Hyper-V system, PowerChute Network Shutdown is slow in the instances mentioned: a) when displaying some user interface pages b) in running...
Video: How to verify USB communications between UPS and Windows OS using UsbDeview.exe
Issue: need to check USB communications between Windows OS and APC Back-UPS or APC Smart-UPS NOTE: The USB drivers for communications between APC...
PowerChute Network Shutdown registers with Network Management Card during set up but after registering report it cannot communicate with NMC.
Issue: PowerChute Network Shutdown registers with Network Management Card during set up but after registering report it cannot communicate with NMC. ...
Is there a NetShelter Accessory Compatibility Chart that shows which NetShelter accessories, UPS, PDU, Symmetra, NetBotz, Air or KVM fit into a specific cabinet?
Issue: Is there an accessory compatibility chart for NetShelter cabinets? Product Line: NetShelter   Environment:  All versions and serial ranges....
How To: Configuring an APC Network Management Card with popular email services such as Gmail, Yahoo!, Office 365, and Hotmail/Outlook.com
Issue Popular email services such as Gmail, Yahoo!, Office 365, and Hotmail/Outlook.com are not working with an APC Network Management Card enabled...
Video: How do I add devices to StruxureWare Data Center Expert?
Issue: Adding devices to StruxureWare Data Center Expert Product Line: StruxureWare Data Center Expert Environment: StruxureWare Data Center Expert...
Video: How to change a Network Air FM from Metric to Standard US measurements
Issue: How to change a Network Air FM from Metric to Standard US measurements   Product line: FM 35-50, IR40, ACFM400, ACFM200   Environment: All...
Results 61 - 70 of 100