Products & Services
Technical FAQs
Is there a NetShelter SX Colocation brochure?
Issue: Customers have questions about our offering in the Colocation market. Product Line: NetShelter SX Colocation Environment: All versions and...
Can the NetShelter CX be deployed in any room or space?
Issue: Where can the NetShelter CX be deployed? Product Line: NetShelter CX Environment: All versions and serial ranges. Cause: Customers want...
Can your InRow Cooling Auto-Start after a Power Failure
Issue: Can your InRow Cooling Auto-Start after a Power Failure Product line: InRow Environment: Data Center Cooling Cause: Resolution: The...
Frequently Asked Pre-Sales Questions for Remote Monitoring Services (RMS)
The following document addresses common questions raised in understanding how APC Remote Monitoring Service (RMS) operates, how it should be installed...
What are the Condensate Pump lift specifications for your InRow product line?
Issue: What are the Condensate Pump lift specifications for your InRow product line? Product line: All InRow Units Environment: Data Center Cooling...
Galaxy 3500, Smart-UPS VT and AIS3000 Power Factor Information
Issue: Galaxy 3500, Smart-UPS VT and AIS3000 Power Factor Information Product line: Galaxy 3500, Smart-UPS VT and AIS3000 Environment: All models/...
What is the proper application for Protectnets with protection for Digital communications?
Issue: What is the proper application for Protectnets with protection for Digital communications? Product Line: PDIGITEL, PDIGTR Environment: N/A...
How do Software Support & Extended Warranty contracts work for NetBotz?
Standard Hardware Warranty for NetBotz appliances is 2 years. *Software Support is NOT included, so must be purchased separately. The following Software...
How to reduce the Battery Charge Capacity for Smart-UPS VT
The SUVT UPS normally has a charging current of 10% (FW 6.8 could be as high as 20%) of the capacity of the UPS. However there are cases where it...
What is difference between the Peak Current Common Mode and Peak Current Normal Mode specification for a Surge Arrest?
In a simple AC power distribution system there are usually three wires in the power cable that connect a computer to the wall socket. There is an...