Technical FAQs

Ask a Question

Filter results

Clear
USB CAT-5 Pod Extender Specifications
Issue: USB CAT-5 Pod Extender Specifications Product Line: NetBotz Environment: NetBotz CAT5 pod extender Cause: Configuration. Resolution: The NetBotz...
How To: Configuring an APC Network Management Card with popular email services such as Gmail, Yahoo!, Office 365, and Hotmail/Outlook.com
Issue Popular email services such as Gmail, Yahoo!, Office 365, and Hotmail/Outlook.com are not working with an APC Network Management Card enabled...
How accurate is the current monitor on my APC Rack Power Distribution Unit (PDU) and Rack Automatic Transfer Switch ?
Issue How accurate is the current monitor on my APC Rack Power Distribution Unit (PDU) and Rack Automatic Transfer Switch (ATS) ? Product Line Rack...
Maximum warranty period to be covered with NetBotz products
Issue: Maximum warranty period to be covered with NetBotz products Product Line: NetBotz Environment: NetBotz warranty Cause: Warranty limits. Resolution:...
NetBotz version 1 and 2 Appliances - MAC Address Ranges
Issue: NetBotz version 1 and 2 Appliances - MAC Address Ranges Product Line: NetBotz Environment: NetBotz version 1 and 2 Cause: Mac address ranges....
Is the NetShelter CX available in different colors?
Issue: Customers need to know what colors the NetShelter CX are available in. Product Line: NetShelter CX Environment: All versions and serial ranges....
Recommendations for protecting a laser printer
Issue: What are APC's recommendations for protecting Laser Printers? Product Line: SurgeArrest, Back-UPS and Back-UPS PRO Environment: N/A Cause:...
Are there batteries supplied with the Magnum VS
Issue: Are there batteries supplied with the Magnum VS Product Line: DC Environment: All Magnum VS models, All Serial Numbers Cause: Product Information...
Complying with U.S. Department of Transportation (DOT) Shipping Regulations for Sealed Lead-Acid Batteries
Issue: Are the batteries in your UPS products considered to be hazardous materials? Product Line: All UPS products Environment: All models, All Serial...
Is there a minimum load rating for the NetShelter SP cabinets?
Issue:  Customers may ask if there is a minimum load rating needed before moving to Shock Packaging.  Product Line:  NetShelter SX Shock Package Environment: ...
Results 11 - 20 of 80