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Where can agency approval information or documents for APC products be found?
Issue: Agency approval and/or documentation is requested. Product Line: All ITB Products Environment: All versions and serial ranges. Cause: Agency...
What are the supported SNMP OIDs for APC products? Where can I download the APC SNMP MIB?
Issue   What are the supported SNMP OIDs for APC products? Where can I download the APC SNMP MIB? Product Line Simple Network Management Protocol...
Using the 940-1524 Smart Signaling Cable and UPS Interface Extension Cables
Issue Using the 940-1524 Smart Signaling Cable and UPS Interface Extension Cables Product Line UPS Interface Cables 940-0024 Smart Signaling Cable...
What are the Share-UPS and Interface Expander modes of operation?
Issue What are the Share-UPS and Interface Expander modes of operation? Product Line   UPS Device Management AP9607/AP9607CB Interface Expander SmartSlot...
Will my APC Back-UPS Automatically restart following the return of utility power?
Issue: Will my APC Back-UPS Automatically restart following the return of utility power? Product Line: All APC Back-UPS Environment: All APC Back-UPS...
What are the basic troubleshooting steps for the APC AV J-Type J25B / J35B Power Conditioner and Battery Backup?
Issue: What are the basic troubleshooting steps for the APC AV J-Type J25B / J35B Power Conditioner and Battery Backup ? Product Line: APC AV J-Type...
What are the basic troubleshooting steps for the Back-UPS Pro model BX850M, BX1000M, BX1350M and BX1500M?
Issue: What are the basic troubleshooting steps for the Back-UPS Pro model BX850M, BX1000M, BX1350M and BX1500M? Product Line: APC Back-UPS PRO, Environment: ...
What are the basic troubleshooting steps for the Back-UPS RS model BR1300G / BR1500G?
Issue: What are the basic troubleshooting steps for the Back-UPS RS model BR1300G / BR1500G? Product Line: APC Back-UPS RS, Environment:  BR1300G,...
What are the basic troubleshooting steps for the Universal Transfer Switch model UTS6 / UTS6BI?
Issue: What are the basic troubleshooting steps for the Universal Transfer Switch model UTS6 / UTS6BI? Product Line: APC Universal Transfer Switch...
PowerChute Personal Edition reports 101% battery capacity/charge and "charging" constantly
Issue PowerChute Personal Edition is reporting my UPS has 101% battery capacity and constantly reports the battery is charging. See below for a reference....
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