Technical FAQs

Ask a Question

Video: How to restore APC PowerChute device drivers on Windows?
Issue: Missing APC UPS device drivers. NOTE: The USB drivers for communications between APC UPS and Windows OS are pre-installed in the Windows OS. ...
Can I mix old and new batteries in a Smart-UPS?
Issue: Can I mix old and new batteries in a Smart-UPS? Product Line: Smart-UPS, Smart-UPS Online Environment: All models, All Serial Numbers Cause:...
Why does my Smart-UPS 15k/20k indicate "System failure Detected by Surveillance"?
Issue: "System failure Detected by Surveillance" Product Line: Smart-UPS Online Environment: All SURT15k/20k models, All Serial Numbers Cause: "System...
Why won't my Smart-UPS RT go to bypass in 240v environment
Issue: Smart-UPS RT will not go to bypass with 240v input and 208v output Product Line: Smart-UPS Online Environment: All models, All Serial Numbers...
Why does my Smart-UPS 15k/20k indicate "Mains Not Available. Input Frq/Volt Out of Range"?
Issue:  "Mains Not Available. Input Frq/Volt Out of Range" Product Line: Smart-UPS Online Environment: All SURT15k/20k models, All Serial Numbers...
Network Attached Storage Support for NetBotz Version 2 Monitoring Appliances
Issue: Network Attached Storage Support for NetBotz Version 2 Monitoring Appliances Product Line: Netbotz Environment: NetBotz Version 2 appliances...
On the replacement NetShelter CX fan tray the center pin of the DC connector has a larger o.d.
Issue:  Will the original power supply fit onto the DC connector on the replacement fan tray?  Product Line:  NetShelter CX Environment:  All models,...
NetBotz 570/450: Beacon set to alarm for multiple threshold turns off after first alarm clears.
Issue: NetBotz 570/450: Beacon set to alarm for multiple threshold turns off after 1 alarm clears. Product Line: NetBotz Environment: NetBotz 450,...
Disabling Audio Recording on the Model 500
Issue: Disabling Audio Recording on the Model 500 Product Line: Netbotz Environment: NetBotz NBWL0500 Cause: The NetBotz 500 has the ability to record...
Is there a limit to the number of e-mail addresses that can be configured to receive alerts from a NetBotz device?
Issue: Is there a limit to the number of e-mail addresses that can be configured to receive alerts from a NetBotz device? Product Line: NetBotz Environment:...
Results 81 - 90 of 100