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Are the NetShelter SX and VX cabinets Zone 4 compliant, high seismic, IBC or NEBS?
Issue: Customers need to understand the seismic ratings of NetShelter SX and VX cabinets.   Product Line: NetShelter SX, NetShelter VX   Environment:...
Will the NetShelter SX leveling feet support the full weight of the cabinet and its contents?
Issue: Can the full weight of the NetShelter cabinet rest on the leveling feet?   Product Line: NetShelter SX   Environment: All versions and serial...
Can a NetBotz HID door handle be used on the AR3200 NetShelter Colocation or NetShelter SV cabinets?
Issue: NetBotz HID door handles will not latch when used on the NetShelter Colocation or SV cabinets. Product Line:  NetShelter SX Colocation, NetShelter...
How do you read the color code on the IDC connectors of the Cat 6 Patch Panels?
Issue: Customers may question which color code instructions to follow, 568B vs. 568A. Or they may not understand how to read the color code. Product...
Is there a replacement available for AR8116BLK?
Issue: Customers can not locate AR8116BLK and is looking for a replacement.  Product Line: NetShelter VX Environment: All versions and serial ranges....
Are there instructions showing the proper way to install the gasket material of a Vertical Exhaust Duct Kit?
Issue: Pieces of the gaskets are loose or falling off.   Product Line:  Vertical Exhaust Duct Kits Environment:  All versions and serial ranges  Cause: ...
​How to read Modbus Status bits
Issue: How to read Modbus Status bits   Product line: All products Environment: All products Cause: How to read Status bits Resolution: Using a Modbus...
The “Generic Modbus” application does not provide status bits values in binary
Issue: The “Generic Modbus” application does not provide status bits values in binary Product line: Generic Modbus Application or Similar application...
Galaxy VX; SBC Magelis 10-inch display will not accept firmware upload
Issue: SBC Magelis 10-inch display will not accept firmware upload   Product line: Parallel Galaxy VX with Magelis 10-inch display.   Environment:...
​How to determine which firmware to install on the 66074 NMC is by the color of the PCB
Issue: How to determine which firmware to install on the 66074 NMC is by the color of the PCB   Product line: 660674/34003640SE Network Management...
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