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Video: Data Center Expert | How can I export data?
Issue: Process for exporting data from StruxureWare Data Center Expert. Product Line: StruxureWare Data Center Expert (DCE)  - Basic Appliance (AP9465)...
Video: Why is my AP8XXX Rack PDU reporting communications lost with Phase Meter?
Issue My AP8XXX Rack PDU is periodically or constantly reporting messages similar to below in its event log:   Rack PDU: Communications established....
Video: How to place a ACRD600/ACRD600P unit into On/Standby Mode
Issue: Standby   Product line: InRow RD ACRD600, ACRD600P, ACRD601, ACRD601P   Environment: All Serial Numbers   Cause: Install, Repair   Resolution...
Video: Data Center Expert | How do I mass configure APC devices?
Issue: Process for mass configuring APC devices using StruxureWare Data Center Expert. Product Line: StruxureWare Data Center Expert (DCE) - Basic...
Video: Data Center Expert | How do I delete old data?
Issue: Process for purging old data from StruxureWare Data Center Expert Product Line: StruxureWare Data Center Expert (DCE) StruxureWare Central...
Video: Clearing unit run hour violations on an Chilled Water Uniflair
Issue: How to clear Unit Run Hours Violation on Uniflair Chilled Water cooling systems.   Product line: Uniflair: TDCV700X, TDCV1000X, TDCV1200X,...
Video: How to clear Humidifier Run Hours on a Chilled Water Uniflair Unit
Issue: How to clear Humidifier Run Hours Violation.   Product line: Uniflair: TDCV700X, TDCV1000X, TDCV1200X, TDCV1700X, TDCV2500X, TDCV3400X, TDCV4000X,...
Video: How to clear run hours violation on Uniflair Chilled Water Heater Elements
Issue: How to clear Heater Run Hours Violation.   Product line: Uniflair: TDCV700X, TDCV1000X, TDCV1200X, TDCV1700X, TDCV2500X, TDCV3400X, TDCV4000X,...
UPDATED: 10-JAN-2018 | Security Notification: "Meltdown" (CVE-2017-5754) and "Spectre" (CVE-2017-5753 & CVE-2017-5715)​ - impact to APC products
Issue Do the "Meltdown" (CVE-2017-5754) and "Spectre" (CVE-2017-5753 & CVE-2017-5715) vulnerabilites impact APC products? Product Line Including but...
How to find your computers comm ports for firmware update.
Issue:  How to find your computers comm ports for firmware upodate Product line:  Computer  Environment:  All Serial Numbers Cause:  Install, Repair...
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