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Video: How do I mute the alarms on my Smart-UPS?
Issue: How do I mute the alarms on my Smart-UPS? Product Line: Smart-UPS Smart-UPS On-Line Environment: All models, All Serial Numbers Cause: Smart-UPS...
Video: How do I configure network settings in Data Center Expert?
Issue: Network settings configuration on a StruxureWare Data Center Expert Appliance Product Line: InfraStruxure Central StruxureWare Data Center...
What is the minimum and maximum mounting depth for the SYAOPT1, and does it fit into the NetShelter 4-post rack?
Issue: Customers may want to make sure the SYAOPT1 will mount into a particular cabinet, especially our 4-post racks. Product Line: Symmetra 4-Post...
What is the minimum distance required between mounting rails in a NetShelter SX cabinet when installing the AR7725?
Issue: Customers may want to know what distance is required between the NetShelter SX mounting rails to install the AR7725. Product Line: NetShelter...
When Exporting a report from ISX Central to view in Microsoft Excel using Chinese UI, some strange characters may exist.
Issue: When Exporting a report from ISX Central using Chinese UI to view in Microsoft Excel, some strange characters may exist. Product Line: InfraStruxure...
Can the NetShelter CX PDU (AP9567 or AP9568) be plugged into a higher amp power source? Will it protect the fans?
Issue:  A customer asks if it's safe to connect the 10A NetShelter CX PDU into a higher amperage port on a UPS or PDU. They want to make sure the...
Can the NetShelter CX fans be turned on/off, or fan speed raised/lowered, remotely?
Issue:  A customer asks if the Net Shelter CX fans can be controlled remotely.  Product Line:  NetShelter CX Environment:  All models, all serial...
Video: Installation instructions for PowerChute Personal Edition 3.0.2
Issue: How to install PowerChute Personal Edition version 3.0.2 Product: PowerChute Personal Edition (PCPE) version 3.0.2 Environment: All supported...
Video: How to install PowerChute Network Shutdown on VMware vSphere Management Assistant (vMA)
Issue: How to install PowerChute Network Shutdown on VMware vSphere Management Assistant (vMA) Product Line: PowerChute Network Shutdown version 4.x...
PowerChute Business Edition not discovering Smart-UPS when using 940-0272A cable
Issue, After connecting Smart-UPS to Windows OS using the 940-0272A cable PowerChute Business Edition does not discover the UPS. Product Line: PowerChute...
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