Technical FAQs

Ask a Question

Video: The advantages of the Back-UPS Lithium-Ion UPS
Issue: The following video details the advantages of the Back-UPS BG500 Lithium-Ion UPS. Product Line: Back-UPS PRO BG500. Cause / Resolution:
Video: How to set up a Back-UPS Pro
Issue: The following video details the process for the initial setup of the Back-UPS PRO, BX/BR "G " including battery connection, AC wall outlet...
Video: How to set up a Back-UPS ES G Series UPS
Issue: The following video details the process for the initial setup of the Back-UPS ES "G " including battery installation and connecting devices....
Installing and setting up the EcoStruxure IT smartphone app
Issue Installing and setting up the EcoStruxure IT smartphone app StruxureOn applications and services have new names - EcoStruxure IT Gateway, EcoStruxure...
Why does StruxureWare Data Center Expert download a device definition file (DDF) from an APC device when some already exist on the system?
Issue: Why does DCE download a device definition file (DDF) from an APC device? Product Line: StruxureWare Data Center Expert. APC Network Management...
How to configure Advanced Redundant UPS with APC PowerChute Network Shutdown for VMware.
Issue: How to configure Advanced Redundant UPS with APC PowerChute Network Shutdown for VMware.  Product Line: PowerChute Network Shutdown version...
PowerChute Network Shutdown shuts down an ESXi host in vSAN cluster before it has been moved to maintenance mode.
Issue: PowerChute Network Shutdown shuts down an ESXi host in vSAN cluster before it has been moved to maintenance mode. Product Line: PowerChute...
PowerChute Business Edition: Disconnecting the 940-0128D Cable Causes Low Battery Event
Issue: PowerChute Business Edition disconnecting the 940-0128D Cable Causes Low Battery Event Product Line: PowerChute Business Edition 940-0128D...
The maximum values for Outlet Group Off delay and Minimum Return Runtime are inconsistent between the UPS LCD and PowerChute Business Edition Agent 9.0, 9.0.1, 9.1.0, 9.1.1, 9.2.0, and 9.2.1
Issue: Outlet Group Off delay and Minimum Return Runtime cannot be set to values greater than 9999 in PowerChute Business Edition Agent, yet values...
How to gracefully shutdown VMs running on Oracle VM Server via a command file with PowerChute Network Shutdown
Issue Oracle VM Server does not provide a built-in feature to shut down VMs when the host is commanded to shut down. Product Line: PowerChute Network...
Results 31 - 40 of 100