Technical FAQs

Ask a Question

Filter results

Clear
PowerChute Network Shutdown (PCNS) and Network Management Card (NMC) environmental event integration
Issue PowerChute Network Shutdown (PCNS) and Network Management Card (NMC) environmental event integration Product Line UPS Network Management Card...
Why is my Rack Automatic Transfer Switch inaccessible after a firmware upgrade?
Issue My Rack Automatic Transfer Switch (ATS) inaccessible over the network after a recent firmware upgrade. Product Line   Rack ATS models: AP7750...
Does my APC network enabled device support RADIUS or LDAP?
Issue RADIUS and LDAP compatibility - Does my APC network enabled device support RADIUS or LDAP? Product Line   APC branded Network Access Enabled...
Using Zentyal Linux FreeRADIUS along with APC Network Management Card Devices
Issue Using Zentyal Linux FreeRADIUS along with APC Network Management Card Devices Product Line Network Management Card 1 - AP9617, AP9618, AP9619...
DNS may not work properly after firmware upgrade on Network Management Card 1 (NMC1) when using DHCP boot mode
Issue After a firmware upgrade, DNS may not work properly until DNS server settings are re-applied in some fashion, specifically when the Network...
Why is my Network Management Card's default gateway showing as 0.0.0.0 under Current IPv4 settings?
Issue Within the Network Management Card web interface, why is my default gateway showing as 0.0.0.0 even though I entered a gateway? See below for...
AOS v6.3.2/sy3p APP v6.3.2 UPS Network Management Card 2 (NMC2) AP9630/AP9631 UPS Compatibility
Issue This knowledge base will specify the compatibility of UPS Network Management Card 2 (NMC2) AP9630/31 sy3p APP v6.3.2 compatibility. Product...
Network Management Card 2 (NMC2) - SNMPv1/v3 walk beginning at .iso through .iso.org.dod.internet does not work properly
Issue An SNMPv1/v3 walk beginning at .iso through .iso.org.dod.internet does not work properly with my Network Management Card 2 device. If a user...
Why doesn't the web interface of my APC Network Management Card finish loading?
Issue The web UI of my Network Management Card does not load completely. For example, minor image parts may not load, such as corners of the tabs...
UPS Network Management Card 2 Firmware Application Compatibility for Smart-UPS Online (SRT) Models
Issue Which UPS Network Management Card 2 (NMC2) firmware applications work with my SRT model UPS? Users experiencing NMC2->UPS communication problems,...
Results 11 - 20 of 27