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Video: Network Management Card (NMC) Password Reset Procedure
Issue Forgotten or lost Network Management Card (NMC) Password. This article applies to Network Management Card 1 and 2, as well as any devices that...
When my Network Management Card loses power, which log file(s) will be saved?
Issue When my Network Management Card (or device with an embedded Network Management Card) loses power, which log file(s) will be saved? Which log...
Which accessories/environmental sensors are compatible with my APC Network Management Card (or devices with embedded Network Management Cards)?
Issue Which accessories or environmental sensors are compatible with my Network Management Card (or devices with embedded Network Management Cards)?...
Can I vertically mount my AP77XX or AP44XX Automatic Transfer Switch (ATS)?
Issue Customers wish to vertically mount an AP77XX or AP44XX ATS Product Line AP77XX series Automatic Transfer Switches (all generations) AP44XX series...
Using Network Management Card 2 (NMC2) bootmonitor to recover/upgrade firmware
Issue Unable to perform or complete a firmware upgrade on the Network Management Card (NMC) via the Firmware Upgrade Wizard and/or FTP. Product Line...
Unable to open the AP9613 - dry contact I/O card configuration utility in Windows 10
Issue Users are unable to open the AP9613 dry contact I/O card configuration utility in Windows 10. When connecting the card to the PC/laptop for...
How to reduce the Battery Charge Capacity for Smart-UPS VT
The SUVT UPS normally has a charging current of 10% (FW 6.8 could be as high as 20%) of the capacity of the UPS. However there are cases where it...
Why does my H-Type Power Conditioner make a high pitched noise?
Issue: Customer's device is emitting a high pitch hum or buzz. Product Line: APC H Type Power Conditioner, Line-R Automatic Voltage Regulator Environment:...
AP8966 Rack PDU shows incorrect bank to phase relationships
Issue In AOS v6.4.0/rpdu2g v6.4.0, the AP8966 Rack Power Distribution Unit (PDU) shows incorrect bank to phase relationships. (The silkscreen markings...
Uniflair User Interface Display Information and Icons
Issue:  Uniflair User Interface Display Information and Icons Product line: All Uniflair Units Environment:   All Serial Numbers Cause: Install, Repair...
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