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Video: How do I replace the APCRBC140 battery modules in my SURT or SRT series Smart-UPS?
Issue: How do I replace the batteries in my SURT or SRT series Smart-UPS? Product Line: Smart-UPS Online Environment: All SURT/SRT models 3Kva or...
Why does Data Center Expert show incorrect UPS battery dates?
Issue: Battery Age for UPS shows incorrectly in StruxureWare Data Center Expert. Product Line: StruxureWare Data Center Expert (DCE) Environment:...
Does my Smart-UPS have "Hot Swap" batteries?
Issue: Does my Smart-UPS have "Hot Swap" batteries? Product Line: Smart-UPS Environment: All Smart-UPS models, with user replaceable batteries,  All...
How do I perform a Battery Calibration on my Smart-UPS?
Issue: How do I perform a Battery Calibration on my Smart-UPS? Product Line: Smart-UPS Environment: All models, All Serial Numbers Cause: Occasionally...
While connecting the battery terminals of the APC AV device, the terminals don’t always appear to line-up and in some cases the black plastic tags break-off.
Issue:  While connecting the battery terminals of the APC AV device, the terminals don’t always appear to line-up and in some cases the black plastic...
When using the Mobile Power Pack, how can I charge both my Phone and my 2.4A device simultaneously?
When using the Mobile Power Pack, how can I charge both my Phone and my 2.4A device simultaneously? The Mobile Power Pack has a maximum charging Output...
Technical Explanation as to why the batteries individual inside the SYBT5 Module should not be replaced
The question is often asked by customers, especially by their  procuring departments as to why the individual batteries are not replaced instead or...
What are the factors that affect Battery Rated Service Life?
Issue: What are the factors that affect Battery Rated Service Life? On paper, batteries are given a design life of 5 years, 8 years, 10 years, etc. ...
Smart-UPS VT and Galaxy 3500 Power Off, Bypass and Power on Procedures
Issue: Smart-UPS VT and Galaxy 3500 Power Off, Bypass and Power on Procedures     Product line: Smart-Ups VT, Galaxy 3500     Environment: All models,...
Where can I find the torque values for various MGE battery cabinet batteries connections
Issue: Where to find the torque values for various MGE battery cabinet batteries connections.   Product line: MGE ALL   Environment: All Product models,...
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