Technical FAQs

Ask a Question

Filter results

Clear
Can I change the individual batteries inside of a Smart-UPS replacement battery cartridge?
Issue: Can I change the individual batteries inside of a Smart-UPS replacement battery cartridge? Product Line: Smart-UPS, Smart-UPS Online Environment:...
What are the factors that affect Battery Rated Service Life?
Issue: What are the factors that affect Battery Rated Service Life? On paper, batteries are given a design life of 5 years, 8 years, 10 years, etc. ...
Smart-UPS VT and Galaxy 3500 Power Off, Bypass and Power on Procedures
Issue: Smart-UPS VT and Galaxy 3500 Power Off, Bypass and Power on Procedures     Product line: Smart-Ups VT, Galaxy 3500     Environment: All models,...
Where can I find the torque values for various MGE battery cabinet batteries connections
Issue: Where to find the torque values for various MGE battery cabinet batteries connections.   Product line: MGE ALL   Environment: All Product models,...
How to configure PowerChute Personal Edition to recognize French language OS.
Issue: How to configure PowerChute Personal Edition to recognize French language OS. Product Line: PowerChute Personal Edition version 3.X Environment:...
Will opening the case of my Smart-UPS or Back-UPS product void my warranty?
Issue: Will opening the case of my Smart-UPS or Back-UPS product void my warranty? Product Line: Smart-UPS, Back-UPS Environment: All models, All...
How to loosen the leveling feet of a NetShelter SX cabinet.
Issue: The leveling feet of a NetShelter cabinet are stuck. Product Line: NetShelter SX   Environment: All versions and serial ranges.    Cause: Unable...
TSP Product Line Support
Issue: TSP Product Line Support Product Line: DC Environment: All TSP, All Serial Numbers Cause: End of Support Resolution: As of 06/01/2007 APC has...
Are StruxureWare DCE or NetBotz vulnerable to CVE-2016-5195 (Dirty COW Vulnerability)?
Issue: Are StruxureWare DCE or NetBotz vulnerable to CVE-2016-5195 (Dirty COW vulnerability)? Product Line: StruxureWare Data Center Expert (DCE)...
How to change the language of my StruxureWare Data Center Operation Client?
Issue: How to change the language of my StruxureWare Data Center Operation Client? Product Line: StruxureWare Operation Environment: All Versions...
Results 11 - 20 of 23