NetBotz UI slow when viewing Pelco image

Search FAQs

Issue:
Viewing a Pelco camera image in the NetBotz Advanced View or the web UI causes a performance issue on the NetBotz appliance.

Product Line:
NetBotz

Environment:
NetBotz 4.x
NetBotz Advanced View
Supported Pelco Cameras

Cause:
Viewing a Pelco camera image in the NetBotz Advanced View or the web UI using any resolution other than the resolution that matches the setting on the Pelco camera causes a performance issue on the NetBotz appliance.

The NetBotz appliance must use more processing power to re-size the image when you view the image with mismatched settings.

Example:
The Pelco camera resolution is set to 1280x720.
When you view the image at 1280x720 in the Advanced View or the web UI, there are no noticeable performance issues.
When you view the image at 320x240 in the Advanced View or the web UI, the interface responsiveness becomes very slow.

Resolution

Make sure the resolution set in the Advanced View or web UI matches the resolution set on the Pelco camera.