Issue:
Can I mix C10, C69 with V66 batteries in a Symmetra PX battery frames?
Product line:
Symmetra PX1 & PX2
Environment:
All models/ Serial number
Cause:
APC By Schneider uses multiple vendors to supply the batteries for use in Symmetra PX products. When installing the batteries into the frame they need to be installed in a specific configuration.
Resolution:
If batteries in columns (A and B or C and D) are of two different types, a “mixed battery” fault is generated. You may have two different vendors on the same shelf (level) as long as A&B is the same and C&D are the same. Both the Battery modules and shipping material/packaging are marked with stickers identifying the manufacturer of the batteries. This allows for installing the batteries in such a way as to not generate alarm.
Some common manufacturer of the batteries sticker are; C10, C69, and V66
Released for:APC USA
