{}

Our Brands

Welcome to the Schneider Electric Website

Welcome to our website.
How can we help you today?
How to remove account from SmartConnect.apc.com
Issue:
Would like to remove user account from SmartConnect.apc.com

Product:
Smart Connected UPS

Environment:
SmartConnect.apc.com

Cause:
No longer required the account

NOTE When an account is deleted all associated devices, logs, and notifications will be permanently deleted and cannot be recovered! The devices would be eligible to be associated with a new account but all historical data that had been stored on the portal will be lost. 

Solution:
Log into SmartConnect.apc.com. In the bottom right of the Dashboard you will see Terms & Privacy. Click on Terms & Privacy.

In the Terms & Privacy page you will see Account Deletion. You will click on see here.
TermsAndPrivacy

In the Delete Account page you should select Yes I understand the consequences and then click Confirm Deletion 

Schneider Electric UK

Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.