Issue:

XU1K3LLXXRCC may report erroneous Fan alarms

Product Line:

Smart-UPS Industrial

Environment:

XU1K3LLXXRCC, All Serial Numbers, firmware less than UPS Firmware 2.2

Cause:

Earlier revisions of the UPS Firmware may report erroneous Fan alarms

Resolution:

Upgrade the unit to the latest UPS firmware

UPS Firmware 2.2 introduced improvements to fan status reporting, among other things.
Full release notes are attached to this FAQ.

To upgrade via the Network Management Card refer to FAQ #FA281753
To upgrade via a USB Thumb Drive refer to FAQ #FA402857