Our Brands

{"support":{"yesButton":"yes","noButton":"no","feedback":{"title":"What can we do to improve?"},"submitButton":"Submit","successMessage":"Thank you for your feedback","title":"Did this answer your question?","feedbackPercentLabel":"of people found this helpful","captcha":{"error":"Please tick the box"}}}

Search FAQs

{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}

Erroneous Fan alarms on the XU1K3LLXXRCC


XU1K3LLXXRCC may report erroneous Fan alarms

Product Line:

Smart-UPS Industrial


XU1K3LLXXRCC, All Serial Numbers, firmware less than UPS Firmware 2.5


Earlier revisions of the UPS Firmware may report erroneous Fan alarms


Upgrade the unit to the latest UPS firmware

UPS Firmware 2.5 introduced improvements to fan status reporting, among other things.
Full release notes are attached to this FAQ.

To upgrade via the Network Management Card refer to FAQ #FA281753
To upgrade via a USB Thumb Drive refer to FAQ #FA402857

You can download the XU1017UPS_02-5.enc firmware image here.
Release notes are attached below.


Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.

Can't find what you are looking for?

Reach out to our Customer Care team to receive information on technical support, assistance for complaints and more.