{}

Search FAQs

Gutor does not work for username and password on the NMC

Issue:
Gutor does not work for username and password on the NMC.

Product line:
Gutor with AP96XX NMC

Environment:
All models, all serial numbers

Cause:
An update to the NMC firmware mixed APC and Gutor username and passwords.

Resolution:
Use apc for username and gutor for password

Released for:APC United Kingdom

Published on:11/28/2018Last Modified on:6/12/2023

Range:

UPS Network Management Cards

Range:

UPS Network Management Cards

Need help?

Support Center

Obtain answers on your own by trying our digital support tools.

Search FAQs

Get answers you need by browsing topic-related Frequently Asked Questions (FAQ).

How to buy?

Easily find the nearest APC Reseller or Distributor in your location.

Find your replacement battery

Find the genuine APC Replacement Battery for your UPS.

Contact Us

Connect with us for help choosing the right product or with troubleshooting and installation. Monday - Friday 9:00 am - 5:00 pm GMT