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{"searchBar":{"inputPlaceholder":"Search by keyword or ask a question","searchBtn":"Search","error":"Please enter a keyword to search"}}PowerChute Business Edition - Supported UPS Models
Issue:
There are two new categories to consider when manually selecting a UPS during PowerChute Business Edition installation.
Product Line:
PowerChute Business Edition version 9.5 and higher
Environment:
All supported operating systems
Cause:
Updates to the PowerChute Business Edition v9.5+ installation process.
Resolution:
During installation of PowerChute Business Edition v9.2.1 and earlier, PowerChute asks you to check the monitoring ports on the back of the UPS (DB9 or RJ45) to determine the type of UPS that you want to manage.
From PowerChute Business Edition v9.5+, you are instead asked to select your UPS from a list of UPS model prefixes (e.g. SMT, SMX, SMC, SU etc.).
Depending on your UPS model the model and serial numbers are printed on the bar code label at the back of your UPS. Some rack mount Smart-UPS have the bar code label behind the front bezel of the UPS.
All supported UPS models are categorized into two types:
There are two new categories to consider when manually selecting a UPS during PowerChute Business Edition installation.
Product Line:
PowerChute Business Edition version 9.5 and higher
Environment:
All supported operating systems
Cause:
Updates to the PowerChute Business Edition v9.5+ installation process.
Resolution:
During installation of PowerChute Business Edition v9.2.1 and earlier, PowerChute asks you to check the monitoring ports on the back of the UPS (DB9 or RJ45) to determine the type of UPS that you want to manage.
From PowerChute Business Edition v9.5+, you are instead asked to select your UPS from a list of UPS model prefixes (e.g. SMT, SMX, SMC, SU etc.).
Depending on your UPS model the model and serial numbers are printed on the bar code label at the back of your UPS. Some rack mount Smart-UPS have the bar code label behind the front bezel of the UPS.
All supported UPS models are categorized into two types:
- Type A - Smart-UPS models with prefix SMT, SMX, SURTD, SRT, SMTL, SCL, SMC, and SRTL (including models SRC2KUXI, SRC3KUXI, and SRC3KUXIX709)
- Type B - Smart-UPS excluding UPS models with prefix SMT, SMX, SURTD, SRT, SMTL, SCL, SMC, and SRTL
| Type A UPS | Type B UPS |
| SMT | SU |
| SMX | SUA (including C500J) |
| SURTD | SURT |
| SRT | SURTA |
| SMTL | SC |
| SCL | SUM |
| SMC | SRV Models:
|
| SRTL | |
SRC models:
| Any SRC model, excluding those listed under Type A. |
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