Battery Replacement Procedure for Smart-UPS 2200 and 3000 VA Rack-Mount Models

bullet Self Test
Front Panel of Rack-Mount Smart-UPS

If the red "replace battery" LED on the UPS is illuminated, the Smart-UPS may need to have its battery replaced.

Follow the procedure for Smart-UPS replace battery self test to determine if the battery needs to be replaced.

Caution: Please confirm that the UPS is plugged directly into the wall. Excessive temperature may decrease battery life expectancy or cause an incorrect replace battery indicator.


 
Ordering A New Battery
In-Warranty service:
If you have determined that your UPS requires a new battery and it is in warranty, contact APC support.

Out-of-Warranty options:
If you have determined that your UPS requires a new battery and it is out of warranty, see your dealer or call the APC Replacement Battery Hotline at 1-800-349-4034.

If you would like to trade in your UPS for a new APC unit at a significant discount, read about the Trade-UPS Program.

If you prefer, you can purchase User-Replaceable Battery Cartridges on-line directly from APC.


bullet Battery Replacement Procedure
Note: Please read the warning at the bottom of this page before performing the procedure below.

Tools required: Screwdriver.

Battery replacement is a safe procedure, isolated from electrical hazards. You may leave the UPS and loads on for the following procedure. Caution: To avoid personal injury due to energy hazard, remove wrist watches and jewelry such as rings when replacing the batteries. Use tools with insulated handles.

(The unit depicted is a 5U rackmount unit. The procedure for 3U units is similar.)


Battery Replacement Procedure - Step 1 1. Reach into the finger pull and open the front cover. Swing the cover open. Unhook the side of the cover from the chassis and lift it away to expose the battery door.
Battery Replacement Procedure - Step 2 2. Use a flat-blade screwdriver or a coin to remove the two battery door screws and open the door.
Battery Replacement Procedure - Step 3 3. Grip the white cord on the front set of batteries and pull firmly to disconnect the connector from the battery compartment and remove the batteries. Set aside the foam spacer located between the batteries, if there is one. Reach into the battery compartment and grasp the white cord on the other battery connector. Pull firmly to disconnect the connector and remove the rear set of batteries.
Battery Replacement Procedure - Step 4 4. Slide the first set of new batteries into the unit. Hold the connector down below the top of the batteries and toward the door, otherwise the assembly will not fit. Guide the connector over the top of the batteries and press firmly to connect it to the rear connector of the battery compartment. Set the foam spacer against the rear batteries to prevent the wires from being pinched. Slide the front set of batteries in, then guide the connector over the batteries and press firmly to connect it to the front connector of the battery compartment. Note: Small sparks at the battery connectors are normal during battery connection. Close the battery compartment door, making sure that no wires are pinched. Replace the battery compartment screws and replace the front cover.Front Picture of Smart-UPS Rack-Mount 2200
6. Dispose of the old battery properly at an appropriate recycling facility or return it to the supplier in the packing material for the new battery. APC supplies pre-paid shipping tags for the return of the batteries to our recycling center. See the new battery instructions for more information.

 
Warning
  • This equipment contains potentially hazardous voltages. Do not attempt to disassemble the unit. The only exception is for equipment containing batteries. Battery replacement using the procedures above is permissible. Except for the battery, the unit contains no user serviceable parts. Repairs are performed only by factory trained service personnel.
  • The batteries in the equipment are recyclable. They contain lead and pose a hazard to the environment and human health if not disposed of properly. Return the battery to a factory authorized service center or refer to local codes for proper disposal requirements.

    CAUTION:

    • Do not dispose of batteries in a fire. The batteries may explode.
    • Do not open or mutilate batteries. They contain an electrolyte which is toxic and harmful to the skin and eyes.
    • To avoid personal injury due to energy hazard, remove wrist watches and jewelry such as rings when replacing the batteries. Use tools with insulated handles.
    • Replace batteries with the same number and type of batteries as originally installed in the equipment.