Browse FAQs

Why is StruxureWare DCE showing IP address in the Hostname field?

Published date: 26 August 2015

Hostname field within StruxureWare Data Center Expert displays the IP address of a device and not the Hostname

Product Line:
StruxureWare Data Center Expert

Any version

After adding a device into StruxureWare Data Center Expert it may display the IP address within the hostname field.

StruxureWare Data Center Expert will put the IP address of a device into the hostname field if it is unable to look-up the IP address of the device within your DNS server to obtain the hostname.  To correct the issue, please make sure that there are entries within your DNS server for the device. This may require both forward and reverse lookups. You can verify your DNS settings within StruxureWare Data Center Expert under: System > Server Administration Settings > Network Settings.

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.