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Smart-UPS Cloud Connection Card – Enable SmartConnect Write Access

The Trigger Alarm and Run Self Test buttons are disabled in the Diagnostics section of the SmartConnect web portal when SmartConnect write access is disabled.

Product Line:
Smart-UPS Cloud Connection Card (AP9649)

Windows 7 and Windows 10.


Follow the steps below to enable SmartConnect write access:
  1. Connect the USB console cable from the Smart-UPS Cloud Connection Card to the USB port on your PC. NOTE: Use the USB cable that is included in the box of your Smart-UPS Cloud Connection Card.
  2. Open File Explorer on your PC. Your card will be listed under “Devices and drives” as “AP9649 Smart-UPS Cloud Connection Card”. Click on the card and open its “Internal Shared Storage”.
NOTE: You must configure the Media Transfer Protocol (MTP) settings for your Smart-UPS Cloud Connection Card before you can access its MTP interface. For more information, see Knowledge Base article FA368319.
  1. Open the card’s configuration file (config.ini) using a text editor, e.g. Notepad++.
  2. Locate the [SmartConnect] section of the configuration file and change the value of UPSWrite to enabled. For example:
;    Status: Connected
;    Reconnect USB cable to update SmartConnect Status
;    UPSWrite=enabled|disabled.
  1. Save the config.ini file on your PC.
  2. Copy the edited config.ini from your PC to your Smart-UPS Cloud Connection Card.
  3. Disconnect the USB console cable from your PC to allow the card to restart and apply the new settings. Allow up to 5 minutes for the changes to apply.
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