Browse FAQs

PowerChute Network Shutdown reports it cannot connect with VMware vCenter Server.

Published date: 15 October 2020

PowerChute reports it cannot connect to vCenter Server

Product Line:
PowerChute Network Shutdown version 4.x

VMware vCenter Server versions 5.x, 6.x, and 7.0

Wrong port is in being configured or port is blocked

In the example above port 9443 was entered. Port 9443 is the port used by vSphere web client but is not the port used by PowerChute client.

PowerChute Network Shutdown by default utilizes ports 443 or 80 to establish communication between the PowerChute client and vCenter Server. Unless you have changed the default port assigned in vCenter Server port 443 or 80 should be selected for communications. 

see VMware knowledge base document "Required ports for vCenter Server 6.0 (2106283)"


Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.