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Search FAQs

What do I enter in the "Amp Hour" field of my SURT15k or SURT20k UPS

Issue:
What do I enter in the "Amp Hour" field of my SURT15k or SURT20k UPS

Product Line:

Smart-UPS Online

Environment:

All 15Kva and 20Kva models, All Serial Numbers

Cause:

The "Amp Hour" field on the NMC is for use on International models that support non-intelligent battery packs in some regions.
It is not used on domestic models.

Resolution:

You do not need to enter anything in the "Amp Hour" field of your North American SURT15K or SURT20K UPS. Your unit will auto-configure based on the intelligent packs that are connected.
 

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