Service Plans

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

When it comes to maintaining and operating your mission-critical infrastructure, your primary concern is keeping it operating at maximum effiiciency and optimal performance. A Schneider Electric Critical Power and Cooling Services service plan, customized to your unique business needs, is the answer.

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Smart-UPS - APC
Products Part Number
Product Single Phase Service Advantage Plan Part Number WADVPLN1P Call for More Information
1800 585858 1800 585858
Product Advantage Plus Service Plan 3ph or Cooling Part Number WADVPLUS Call for More Information
1800 585858 1800 585858
Product Advantage Prime Service Plan 3ph or Cooling Part Number WADVPRIME Call for More Information
1800 585858 1800 585858
Product Advantage Ultra Service Plan 3ph or Cooling Part Number WADVULTRA Call for More Information
1800 585858 1800 585858
Serviceability
Parts included or available at a discount Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.
Technical support Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Onsite diagnostics & repair While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.
EcoStruxure Asset Advisor EcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.
Flexible on site response times Choose an on site response time that best meets your business requirements and budget
Environmental inspection In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
Experienced Certified Field Service Engineer Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Service Summary Report Provides a detailed report of work performed including recommendations for service to ensure optimal performance
Labor and travel expenses included Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

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