Operate

Our world-class services offer a smart way to protect your equipment, ensuring that your system is always operating at peak performance



 
Ensure a 24/7 cloud-enabled monitoring service for your critical equipment. Increase resiliency and transparency through service personnel equipped with real-time device data to quickly troubleshoot and dispatch. And with just one tap, EcoStruxure IT app gives you access to your assets, incident tracking and online chat collaboration, keeping you in touch with Schneider Electric and your team.
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When it comes to maintaining and operating your mission-critical infrastructure, your primary concern is keeping it operating at maximum effiiciency and optimal performance. A Schneider Electric Critical Power and Cooling Services service plan, customized to your unique business needs, is the answer.
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Our comprehensive set of battery replacement services, fulfilled by trained and certified professionals, ensure your UPS operates reliably and efficiently. When done proactively, you will avoid unplanned downtime, reduce costs, and safeguard your system’s availability.
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On-demand services help you prevent potential problems before they occur, reducing or eliminating costly downtime, making your equipment more reliable, and operating to specification.
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The Extended Warranty enables repair or replacement of your single phase UPS and accessories (PDU) for an additional 1 to 3 years. It includes several additional benefits, like 24/7 Customer Service support, Service Entitlement support and next-business-day shipment of replacement units.
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Remote Monitoring Service is an easy-to-use, secure, real-time web-based service that functions as a second set of eyes into the health and status of your company’s physical infrastructure. Remote Monitoring Service guarantees notification of any issues that may become significant through a personal customer call. We will ensure the proper contact has been made to explain and resolve the identified issues. Two Remote Monitoring Centers ensure full coverage where professionals process information received from your devices and trigger the appropriate response, which includes logging the event, emailing and calling contacts, and escalating issues as needed and according to service agreements.
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