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(1) Year Advantage Prime Service Plan for NetworkAIR CM A/W/G/PC

WADVPRIME-AX-30

Description: An APC factory trained technician will arrive on site to diagnose or repair your APC equipment
(1) Year Advantage Prime Service Plan for NetworkAIR CM A/W/G/PC

WADVPRIME-AX-30 Features

(1) Year Advantage Prime Service Plan for NetworkAIR CM A/W/G/PC

  • Corrective maintenance
    As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
  • On site troubleshooting
    While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.

On Site Service Features & Benefits

  • Written summary report
    APC project managers will provide you with written reports to keep you informed of the progress of your project.
  • On site troubleshooting
    While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
  • Labor and travel expenses included
    Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
  • Comprehensive escalation and corrective actions process
    In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
  • Parts included
    Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
  • Experienced APC Certified Field Service Engineer
    Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Product Distribution
Product Distribution

Antigua and Barbuda , Anguilla , Netherlands Antilles , Argentina , Aruba , Barbados , Bermuda , Bolivia , Brazil , Bahamas , Belize , Canada , Chile , China , Colombia , Costa Rica , Cuba , Dominica , Dominican Republic , Ecuador , Falkland Islands , Grenada , Guatemala , Guyana , Hong Kong , Honduras , Haiti , Jamaica , Saint Kitts And Nevis , Cayman Islands , LAM , Saint Lucia , Mexico , NAM , Nicaragua , Panama , Peru , Puerto Rico , Paraguay , El Salvador , Trinidad and Tobago , Taiwan , United States , Uruguay , Saint Vincent And The Grenadines , Venezuela , U.S. Virgin Islands

Print Technical Specification
Statement of Work
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2018-11-16

Schneider Electric Critical Power and Cooling Services (CPCS) Cooling Equipment Advantage Prime Service Plan will provide certified service personnel to conduct remedial repairs in the unlikely event of a problem as well as two scheduled preventive maintenance service-visits providing a comprehensive visual, environmental and operational inspection of the system to ensure that components are performing to defined technical and environmental specifications. This service includes all labor and travel expenses with an available 7 X 24 scheduling upgrade option. It also includes EcoStruxure Asset Advisor.
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