1 Year of Remote Monitoring Service for (1) Node
A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure...
Experienced remote monitoring professionals work non-stop to provide 24-hour monitoring of the company's physical infrastructure. As a second set of eyes, they help to diagnose problems before they become critical.
Create, save and schedule user-defined reports for ease of data collection, distribution and analysis.
Customized escalation policies
Alerts are managed according to your escalation policies and received in multiple formats.
Experienced NCPI professionals
Aid in quick diagnosis of problems 24/7.
Manage an extensive range of APC devices including: single-phase and three-phase UPSs, power distribution units, cooling and environmental devices as well as other InfraStruXure® Manager Appliances.
Online Alarm/Event Reports
Complete history is available online which outlines each event and the appropriate action that was taken according to the customers predefined escalation procedure.
Online configuration wizard
Enables customers to easily modify their profiles online to reflect changes within their organization, including contact information and datacenter devices.
Prompt contact with recommendations enables timely and informed choice of action.
By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.
Highlights potential problem areas and provides recommended solutions to protect future availability.
Enables the customer to easily view changes in their physical infrastructure, thereby optimizing availability within the datacenter. Includes graphical and data export functionality, and shows the corresponding relationship of related data points.
Remote Monitoring Services Features & Benefits
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