5 YR Service Coverage with Monitoring & Dispatch (SmartConnect or NMC Required)
Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such event from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
Flexible Service Scheduling
Flexible service scheduling options available to meet your business requirements
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Labor and travel expenses included
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
On site troubleshooting
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.
By utilizing customer-specific and global trending techniques, remote monitoring professionals can proactively identify and anticipate physical infrastructure threats before they occur.
Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
Service Plans Features & Benefits
Choose an on site response time that best meets your business requirements and budget
United Arab Emirates, Afghanistan, Antigua and Barbuda, Anguilla, Albania, Armenia, Netherlands Antilles, Angola, Argentina, Austria, Australia, Aruba, Azerbaijan, Bosnia and Herzegovina, Barbados, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Bolivia, Brazil, Bahamas, Botswana, Belarus, Belize, Canada, The Democratic Republic Of Congo, Switzerland, Côte d'Ivoire, Chile, Cameroon, China, Colombia, Costa Rica, Serbia and Montenegro, Cyprus, Czech Republic, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Ghana, Gambia, Guadeloupe, Greece, Guatemala, Guyana, Hong Kong, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, India, Iraq, Iceland, Italy, Jamaica, Jordan, Japan, Kenya, Cambodia, Saint Kitts And Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Lebanon, Saint Lucia, Liberia, Lithuania, Luxembourg, Latvia, Morocco, Madagascar, Macedonia, Mali, Myanmar, Mongolia, Martinique, Mauritania, Malta, Mauritius, Malawi, Mexico, Malaysia, Mozambique, Namibia, Nigeria, Nicaragua, Netherlands, New Zealand, Oman, Panama, Peru, Philippines, Pakistan, Poland, Puerto Rico, Portugal, Paraguay, Qatar, Reunion, Romania, Russia, Rwanda, Saudi Arabia, Sweden, Singapore, Slovenia, Slovakia, Sierra Leone, Senegal, Somalia, Suriname, El Salvador, Turks And Caicos Islands, Togo, Thailand, Tajikistan, Turkmenistan, Tunisia, Turkey, Trinidad and Tobago, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Saint Vincent And The Grenadines, Venezuela, U.S. Virgin Islands, Vietnam, Yemen, Mayotte, South Africa, Zambia, Zimbabwe
item(s) added to your Cart
item(s) in Cart
Complete your Solution