Out-of-Band Remote Monitoring for Silcon (EMEA)
A 7x24 monitoring service that acts as a primary or secondary support function. Trained technicians will monitor the health status of the physical infrastructure to help diagnose, notify and resolve problems before they become critical.
Includes: 1 Year Contract
Remote Monitoring Services Features & Benefits
Enables the customer to easily view changes in their physical infrastructure, thereby optimizing availability within the datacenter. Includes graphical and data export functionality, and shows the corresponding relationship of related data points.
Manage an extensive range of APC devices including: single-phase and three-phase UPSs, power distribution units, cooling and environmental devices as well as other InfraStruXure® Manager Appliances.
Offers a central repository of system information with a dashboard view of system status.
Proactive service response
Physical infrastructure threats can be anticipated, identified and resolved quickly and accurately.
Customers are notified in real-time via phone or e-mail as critical events occur, allowing them to reduce mean time to recovery, improve efficiency and maximize uptime.
24x7 expert monitoring
Device experts provide 24-hour monitoring of the physical infrastructure, alleviating the strain on internal support resources.
United Arab Emirates, Albania, Armenia, Austria, Azerbaijan, Bosnia and Herzegovina, Belgium, Bulgaria, Belarus, Switzerland, Serbia and Montenegro, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Georgia, Greece, Croatia, Hungary, Ireland, Israel, Iceland, Italy, Jordan, Kazakhstan, Liechtenstein, Lithuania, Luxembourg, Latvia, Moldova, Macedonia, Mongolia, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Sweden, Slovenia, Slovakia, Tajikistan, Turkmenistan, Turkey, Ukraine, Uzbekistan, South Africa
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